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Kaiser Permanente Waimea Clinic clinic

Kaiser Permanente Waimea Clinic

Behavioral Health • Waimea, HI

3.5/5(13 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Kaiser Permanente Waimea Clinic is a medical office building in Kamuela, Hawaii that offers behavioral health services, laboratory services, pharmacy, and online care including e-visits and phone visits. The clinic is open Monday through Friday from 8 a.m. to noon and 1 p.m. to 5 p.m., and accepts HMO, Senior Advantage, Medicaid, and Point-of-Service plans.

Services Offered

  • Behavioral Health Services
  • Emergency services
  • Urgent care
  • Pharmacy
  • Online care (e-Visit)
  • Phone visits
  • Behavioral health
  • Medical Office Building
  • Kaiser Permanente facility

Insurance & Payment

  • HMO
  • Senior Advantage
  • Medicaid (QUEST)
  • Added Choice - Point-of-Service Plan (POS)

Languages Spoken

Not published.

FAQs

What are the hours for the clinic?

Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6 out of 5 stars (12 reviews)
  • CMac.ws: 2.0 out of 5 stars (1 review (aggregated))

Patients praise

  • Convenient location
  • Helpful for primary and specialty care within the Kaiser system
  • Some patients report friendly staff and punctual service when using online booking

Common complaints

  • Difficulty scheduling appointments
  • Long wait times
  • Poor follow-up on test results
  • Dissatisfaction with quality of care and treatment plans
  • Issues with urgent care and emergency coordination due to lack of local hospital affiliation

"The only issue is urgent care and emergency room care, because there is not a Kaiser hospital and the independent hospitals operate very differently."

- LocalityBiz reviewer

"Location is convenient, but other than that it’s a nightmare! Hard to make appointments and wait times are long"

- Birdeye/LocalityBiz reviewer

"These people are just trying to get everyone in and out and get the day over with, they don't care about their patients. It's pretty shameful."

- LocalityBiz reviewer

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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