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Contra Costa ENT clinic

Contra Costa ENT

Ear, Nose, and Throat (ENT) • Walnut Creek, CA

5.0/5(1 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Contra Costa ENT (Contra Costa Ear, Nose & Throat) is an ENT-focused medical group in Walnut Creek, CA, with offices in Walnut Creek, Concord, and Brentwood. They specialize in otolaryngology and head & neck surgery, offering treatments for ear/hearing, nose and sinus, snoring and sleep apnea, voice, and facial plastics, plus pediatric ENT and cancer care. The practice is staffed by board-certified ENT physicians (Dr. Wenokur, Dr. Ford, Dr. Loos) and operates five locations in the broader Bay Area, including their Walnut Creek HQ at 2121 Ygnacio Valley Rd. Key details: - Headquarters: Walnut Creek, CA - Services: ENT, sinusitis, sleep apnea, hearing/ear disorders, voice, head & neck, facial plastics - Locations: 5 offices (including Walnut Creek HQ and Concord) - Contact: ccentforms@bassmedicalgroup.com; phone numbers listed on site - Website: contracostaent.com If you’re specifically looking for ENT services in Walnut Creek, Contra Costa ENT is the local option with multiple related services and a presence in nearby Concord as well.

Services Offered

  • Ear, Nose and Throat
  • Allergy & Sinus (inferred from ear-nose-and-throat page)
  • Hearing/Audio (earhearing)
  • Voice disorders (voice)
  • Head and neck surgery (head-and-neck)
  • Facial plastics (facial-plastics)
  • Snoring and sleep apnea (snoring-and-sleep-apnea)
  • Hearing tests/amenities (ear/hearing)
  • Patient handouts (handouts)
  • Patient forms (forms)

Team

  • Randall K. Wenokur, MD, MD - ENT
  • Lloyd C. Ford, MD, MD - ENT
  • Benjamin M. Loos, MD - ENT
  • Joshua K. Au, MD, MD - ENT

Insurance & Payment

Not published.

Languages Spoken

Not published.

Current Offers

New Patient Offer - null (expires null)

FAQs

What is the email for new patient forms?

New Patients ONLY Email forms to CCENTForms@bassmedicalgroup.com

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Yelp, Zocdoc, US News Health, Vitals, and Birdeye.: Individual doctors (e.g., Dr. Fong, Dr. Chin, Dr. Mascarinas, Dr. Adad, Dr. Daamen) often receive high ratings, frequently around 5/5 stars on various physician platforms. (Individual ratings are often based on a small number of reviews (e.g., 1 to 12). Hospital-based departments may have higher aggregate volume (e.g., 48 reviews).)

Patients praise

  • Many individual ENT specialists in Walnut Creek receive high ratings for clinical expertise, bedside manner, and thorough examinations
  • Patients appreciate doctors who are good listeners, take-charge, and explain conditions clearly
  • Several practitioners are highly recommended by patients for their compassion and medical skill

Common complaints

  • Difficulties with administrative staff, including poor organization, unprofessionalism, and scheduling issues
  • Perceived lack of follow-up or poor communication after appointments or procedures
  • Concerns regarding billing practices and high costs for brief visits
  • Inconsistent patient experiences and long wait times

"His office is even more pathetic and totally unorganized. Forget about any proper follow ups or getting your records back."

- Healthgrades/Birdeye reviewer regarding Dr. Timothy A. Scott

"Started immunotherapy and this is the 3RD TIME IN TWO WEEKS that I get a call the day of my appointment that the doctor is not in - receptionists are snarky if you ask for help and unorganized."

- Yelp/Mapquest reviewer regarding Diablo Valley ENT

"No nonsense Doctor. Appreciated his candor and medical skills!"

- Healthgrades reviewer regarding Dr. Basil Adad

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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