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CharterCARE Health Partners clinic

CharterCARE Health Partners

Testing Laboratories • Warren, RI • Multiple locations listed above locations

2.5/5(47 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Laboratory Services at CharterCARE Health Partners (Warren) provide hospital-based clinical testing across Rhode Island, with laboratory settings inside the hospital and affiliated facilities. CharterCARE operates non-profit hospitals in Providence and surrounding areas, including Roger Williams Medical Center (now part of CharterCARE Health Partners). Key details: private, nonprofit healthcare system; headquarters in Providence; main website chartercare.org. Contact: general inquiries via 401-456-2000. Relevant affiliations include Our Lady of Fatima, Memorial, Rhode Island Hospital, Kent Hospital, Lifespan network connections, and a focus on hospital and health care services within Rhode Island.

Services Offered

  • Laboratory services
  • Pathology
  • Chemistry
  • Toxicology
  • Hematology
  • Microbiology
  • Immunology
  • Histology
  • Cytology
  • Transfusion services
  • Esoteric tests
  • Phlebotomy services
  • Remote reporting
  • Courier specimen pickup
  • Electronic Medical Record access
  • STAT testing

Technology & Equipment

  • Conventional chemistry automation
  • Molecular technology
  • Advanced networking computer system

Insurance & Payment

  • All insurances except Blue Chip Senior
  • All insurances for Pathology services

Pathology services accepted with all insurances; Blue Chip Senior excluded.

Insurance, Self-pay, Fee-for-service

Languages Spoken

  • English

FAQs

If you have any questions or concerns about laboratory services please call 401-456-3600.

Please call 401-456-3600 for questions.

Commitments

  • Short turnaround times
  • Rapid response to STAT results
  • Timely courier pickup
  • 2+ times daily result delivery
  • 24/7 STAT lab availability
  • Dedicated account representatives

Awards & Accreditations

  • CLIA Certificate of Accreditation
  • CLIA Certificate of Compliance
  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accreditation/licensure
  • Centers for Medicare and Medicaid Services (CMS) recognition

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (CharterCARE Medical Associates): 2.4 out of 5 stars (38 reviews)
  • Birdeye (CharterCARE Medical Associates - Cranston): 3.0 out of 5 stars (9 reviews)

Patients praise

  • Some patients report attentive and caring staff and doctors
  • Positive feedback for rehabilitation and home health services
  • Recognized for superior patient satisfaction in specific home health/hospice departments

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Poor phone communication/inability to reach staff
  • Billing system frustrations
  • Negative experiences with lab-related workflows following organizational changes

"When a lab in the network lost my results, they would not help me contact the lab for weeks until I reached out to a patient advocate at the hospital."

- Birdeye patient review

"The actual services provided seem fine, decent people good enough healthcare. But it stops there. The billing system is a failure."

- Yelp user review

"Community members express genuine enthusiasm, saying they love them, and describe the team as so helpful when navigating important care decisions."

- Nextdoor community description

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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