Orthopedic Partners
Orthopedics • Waterford, CT • Since 1957
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Orthopedic Partners is a private medical practice and the largest provider of musculoskeletal care in Southeastern Connecticut, founded in 1957 and based in North Franklin, CT. They operate 5 offices across the U.S. (primarily in Connecticut) and employ about 43 staff. Their services focus on patient-first orthopedic care and expanded access to orthopedic needs. Main contact: (860) 889-7345. For the Waterford area, there isn’t a Waterford-specific location listed; closest offices are in Niantic and North Franklin, CT.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Social Media
Photos
Photos published by Orthopedic Partners showing the orthopedics practice in Waterford, CT.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1.5 out of 5 stars (Yelp average) (Approx. 10 reviews on Yelp)
- Vitals: 4.5 out of 5 stars (Vitals) (1 review on Vitals)
Patients praise
- individual surgeons described as competent and friendly
- positive outcomes for specific procedures such as joint replacements
- some patients appreciate accessible or attentive individual doctor care
Common complaints
- poor customer service and administrative communication
- long wait times for appointments and during visits
- unprofessional or dismissive staff interactions
- concerns regarding specific surgical or diagnostic outcomes
- perceived lack of care or patient advocacy
"The atmosphere at this practice is hostile and filled with anger which can only mean that the administrative management is poor. I like the doctor here but the staff is intolerable which ruins the whole thing."
- Vitals review"He did not explain anything that he was doing nor listen to her when she tried to explain what she was feeling."
- LocalityBiz review"Dr. Thoms came to my home, checked my incision, and rebandaged my knee. He has been accessible to me throughout my healing."
- Orthopedic Partners website testimonialSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Victoria Huth - Jun 26, 2026
- 5 Hartford HealthCare ambulatory surgery centers recognized nationally with Leapfrog award - Dec 16, 2025
- Connecticut orthopedic practices merge - Becker’s Spine Review - May 13, 2026
- Evolve Orthopedic Partners Launches With OrthoNY Partnership, Appoints Veteran Healthcare Executive Jerry Tillinger as CEO | Evolve Orthopedic Partners - Aug 1, 2025
- USOP Surgery Centers Again Recognized Among Nation’s Best by U.S. News & World Report - US Orthopaedic Partners - Mar 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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