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Shady Grove Fertility clinic

Shady Grove Fertility

Fertility Care • Waterloo, IA • 58 locations across the U.S. locations

2.5/5(405 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Shady Grove Fertility (SGF) is a private hospitals and health care fertility center headquartered in Rockville, Maryland, with 36 U.S. locations and 1 international location in Santiago, Chile. A long-standing fertility and IVF provider, SGF reports 100,000+ babies born and broad patient-reported outcomes (5,000+ 5-star reviews). They offer virtual physician consults, individualized care, and financial options including guarantees to help make treatment affordable. SGF serves patients across multiple states (CA, CO, FL, GA, MD, NC, NY, PA, DE, TX, VA, D.C.) and claims strong physician referrals and extensive insurance acceptance. offices and an international location in Chile, so there’s no SGF Waterloo site in this dataset. For local options near Waterloo, you may need to search Canadian fertility clinics or near-by U.S. cities.

Services Offered

  • Fertility treatments
  • IVF
  • IUI
  • Ovum/egg procedures
  • Donor programs
  • Donor sperm
  • Donor egg
  • Preimplantation Genetic Testing (PGT/PGT-A)
  • Fertility preservation
  • Oncofertility
  • Fertility testing
  • Timed intercourse
  • Ovulation induction
  • Frozen embryo transfer (FET)
  • Single-parent family building
  • LGBTQIA family building
  • Preconception and prenatal vitamins
  • Fertility equity and diversity initiatives

Team

  • Shady Grove Fertility team - Care team

Insurance & Payment

  • All major insurance is accepted

All major insurance accepted; additional financing options available

Financing options

Financing: Financing options available

Languages Spoken

Not published.

Current Offers

New patient offer

Awards & Accreditations

  • 100,000+ babies have been born
  • 96% would recommend SGF
  • 1 baby born every 2 hours

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5 out of 5 stars (aggregate) (403 reviews)
  • Trustpilot: 2.9 out of 5 stars (2 reviews)

Patients praise

  • Some patients report successful outcomes and successful pregnancies
  • Appreciation for helpful and kind nursing staff in specific locations
  • Availability of work-friendly hours and convenient locations
  • Recognition of the clinic's extensive experience and advanced technology
  • Access to specialized programs such as the international donor egg program

Common complaints

  • Concerns regarding poor communication and responsiveness from staff and physicians
  • Complaints about long waiting times for appointments and monitoring
  • Dissatisfaction with financial department processes and lack of clarity on billing
  • Reports of administrative errors and disorganized protocols
  • Some patients feeling treated like a number in a large, factory-like system

"The care is not individualized, and the care teams make no effort to adjust the patients' course of care based on current data."

- Yelp review

"The clinic [Shady Grove] did not stay on top of the insurance requirements, leading to a canceled cycle. There were also a number of times with intense confusion about what the protocol was actually supposed to be..."

- FertilityIQ review

"We delivered a healthy baby boy early on January 14, 2026, and feel incredibly blessed and thankful for this difficult but rewarding journey we went through to get here."

- Shady Grove Fertility patient story

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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