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Samaritan Summit Village clinic

Samaritan Summit Village

Long-Term Care/Assisted Living • Watertown, NY • Since 1881

3.3/5(24 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Samaritan Summit Village in Watertown is a not-for-profit senior living community affiliated with Samaritan Medical Center. It offers a range of services for older adults, including skilled nursing, memory care, rehabilitation, and assisted living options. The facility emphasizes quality, safety, and compassionate care. Samaritan Summit Village operates under the Samaritan Health system, headquartered in Watertown, NY, and is part of the broader Samaritan Medical Center network.

Services Offered

  • Assisted Living
  • Skilled Nursing Facility
  • Enhanced Assisted Living Residence (EALR)
  • Aging in Place
  • Long-term care
  • Nursing home services
  • Resident meals
  • Rehabilitation services (speech, occupational, physical)
  • Home care
  • Personal care

Team

  • Samaritan Summit Village Team - Administration/Care Team

Insurance & Payment

  • Medicaid (for 168 skilled beds)
  • Private pay for 20 Enhanced Assisted Living beds and 20 of the Assisted Living beds

Medicaid is accepted for the 168 skilled nursing beds; 20 Enhanced Assisted Living and 20 Assisted Living beds are private pay only.

private pay, Medicaid (for skilled beds)

Languages Spoken

Not published.

FAQs

Does my Long Term Care insurance cover care at Samaritan Summit Village?

Coverage depends on each individual policy. Please check with your financial advisor.

Is Medicaid accepted at Samaritan Summit Village?

If you are Medicaid eligible and accepted, Medicaid will cover the costs for the 168 skilled beds and 80 of the Assisted Living beds. The 20 Enhanced Assisted Living and 20 of the Assisted Living beds are private pay only.

What is the contact number for volunteering or general inquiries?

Volunteer Coordinator at 315-782-7008.

What is the visitation policy?

There are no formal visitation hours. Residents may receive visitors at any time they choose, and limiting visitors is up to them as well.

How can I apply for residency or get more information about admissions?

Learn more about our Admission Process or review the New York State Department of Health’s Summit Village Assisted Living Consumer Summary.

Awards & Accreditations

  • Quality Measures: 4/5 ★★★★
  • Overall: 1/5 ★

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various third-party aggregators (CMS, seniors.fyi, My Caring Plan): 3.3/5 stars (seniors.fyi); 2/5 stars (CMS/NursingHomeDatabase.com) (24 reviews (seniors.fyi); 41 reviews (My Caring Plan))

Patients praise

  • Praise for the facility's physical appearance, hotel-like setting, and cleanliness
  • Some reports of excellent care in specific areas such as therapy services
  • Positive feedback from some employees regarding work environment and benefits

Common complaints

  • Reports of severe understaffing leading to neglect and delayed responses
  • Concerns about administrative governance, transparency, and a perceived focus on profit over resident care
  • Allegations of rude or uncaring behavior by staff towards residents
  • Instances of potential privacy violations and concerns regarding security of personal belongings
  • Complaints regarding billing errors and communication gaps

"My mother was neglected there. She was left to languish in bed with untreated pneumonia."

- Review on seniors.fyi / Yelp

"As soon as Samaritan Summit Village administrators were made aware of the situation, the employee was put on administrative leave while the investigation occurred. After the internal investigation was completed, the employee in question was terminated."

- WWNYTV News report

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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