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Orthopedics - Samaritan Health clinic

Orthopedics - Samaritan Health

Orthopedics • Watertown, NY • Since 1881

5.0/5(227 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Orthopedics at Samaritan Health (Watertown) - Samaritan Medical Center is a nonprofit, 294-bed community hospital in Watertown, NY, founded in 1881 and part of Samaritan Health. - The center offers a full spectrum of inpatient and outpatient services, including orthopedic care as part of its surgical and medical specialties. - About 180+ physicians across 40+ specialties work with 2,000+ staff to provide comprehensive orthopedic evaluation, treatment, and follow-up, including services aligned with civilian and military community needs. - Location: 830 Washington Street, Watertown, NY 13601 (HQ). Contact: 315-785-4000. - Focus areas likely within orthopedics include general orthopedic surgery, sports medicine, joint replacement, trauma, and imaging as part of diagnostic and treatment pathways.

Services Offered

  • Orthopedics
  • Carpal Tunnel release
  • hip and knee repair and replacement
  • upper extremity procedures
  • MAKO robotic-assisted joint replacement surgery
  • Mako SmartRobotics

Technology & Equipment

  • MAKO robotic-assisted joint replacement
  • 3D CT-based planning software

Team

  • Samaritan Orthopedics - Practice

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 63% of patients recommend the hospital (HCAHPS data) (N/A)
  • US News & World Report: 5/5 (for several orthopedic surgeons) (Varies by provider (e.g., 227 reviews, 122 reviews))

Patients praise

  • High patient satisfaction ratings for individual orthopedic surgeons
  • Successful outcomes for procedures such as knee replacements
  • Appreciation for professional bedside manner of specific providers
  • Availability of modern local options like robotic surgery
  • Friendly interactions with support staff reported by many patients

Common complaints

  • Reports of long wait times for appointments and care
  • Perceptions of poor bedside manner from specific providers
  • Concerns regarding lack of attentive listening by some staff
  • General complaints about hospital-wide service efficiency

"I liked his bedside manner. He was not in a hurry, he answered all my questions... I really had no complaints whatsoever when I came out of surgery."

- Samaritan Health Patient Testimonial (Dr. Biren Chokshi)

"The entire staff at North Country Orthopaedics was so friendly, up until my actual appointment with Dr. Shuman... He responded aggressively... I was stunned by the response."

- Vitals review for Dr. Perry T. Shuman

"Terrible service. Don't care about their patients. Take hours to get to them. Do not recommend, for any emergent care or care in general."

- Yelp review of Samaritan Medical Center

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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