Northern Light Mercy Hospital
Infusion Clinic • Waterville, ME
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
The Mercy Infusion Center at Northern Light Mercy Hospital in Waterville, Maine provides infusion therapy services administered by registered nurses. The center offers treatments for chronic conditions including autoimmune disorders, anemia management, hydration therapy, and IV medications for multiple sclerosis, rheumatoid arthritis, Crohn's disease, and osteoporosis, among others.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Speak with your physician about having any necessary infusions at the Mercy Infusion Center.
Your doctor’s office may call 207-553-6868 to schedule your appointment. We will coordinate with your physician on the necessary infusion orders, drug prior authorizations if indicated based on your health insurance policy, and medical record information.
Social Media
Photos
Photos published by Northern Light Mercy Hospital showing the infusion clinic practice in Waterville, ME.
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 4.7 out of 5 stars (6 reviews) (6 reviews)
- CMS HCAHPS Survey: 4 out of 5 stars (204 surveys (2019 data))
Patients praise
- Majority of patients (approx. 78%) reported they would definitely recommend the hospital based on historical survey data
- High scores in areas such as discharge information and cleanliness in federal patient experience surveys
Common complaints
- Concerns regarding communication and attentiveness of some individual providers at the affiliated hospital
- Past federal citations regarding patient safety policies and assessment procedures at Northern Light Inland Hospital
"I would give negative stars if I could...does not like to listen to patients. My experiences are so bad that I started having anxiety attacks days before my appointments."
- Healthgrades (Patient review of an affiliated provider)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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