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Optometry • Watts, CA

3.6/5(235 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

Services Offered

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What Patients Say

Overall sentiment across review platforms: negative

  • Combined review data (Google, Yelp, etc.): 3.3 to 3.6 out of 5 stars (aggregate across various platforms) (Approximately 235 reviews aggregated across major platforms)
  • Facebook: 86% recommendation rate (32 reviews)

Patients praise

  • Some patients noted instances of friendly service or professional care from specific providers
  • Convenient location offering various healthcare services in one place
  • Positive experiences mentioned by some long-term patients who feel a historical connection to the facility

Common complaints

  • Long wait times for appointments and clinical care
  • Reports of unprofessional or rude staff behavior
  • Communication issues, including failure to input lab results or follow up on concerns
  • Concerns regarding facility cleanliness and maintenance
  • Difficulty with scheduling or receiving timely referrals

"This is the worst health care facility to visit they will let you become terminally ill or die the have no sencerity nor urgency for patients needs..."

- Watts Healthcare Patient Review

"I’ve reached out probably six times or more over the course of the past four weeks to get a response, and have yet to receive one. Now I’m requesting my medical records so that I can go to another facility, still have not received a response from this place."

- Watts Healthcare Jefferson Crenshaw Health Center Patient Review

"Many patients commend Dr. Gonzales for her amazing care and reassurance that significantly reduces anxiety during visits."

- Review summary of Watts Health Care Corporation

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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