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Primary Care | Lake County, IL clinic

Primary Care | Lake County, IL

Pediatrics • Waukegan, IL

4.3/5(426 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Primary Care at Lake County, IL (Waukegan) - The Lake County Health Department and Community Health Center (LCHD) operates primary care clinics in Waukegan as part of its comprehensive health services. - Services include primary care and preventive medical care, women and children’s health, behavioral health integration, and health promotion. - LCHD is a government agency headquartered in Waukegan, with accreditation from the Public Health Accreditation Board and the Joint Commission, and a broader mission across environmental health, population health, and prevention. - Organization details: 254 employees (approx. +4.6% YoY), annual revenue $25M–$50M, Illinois/state-recognized health department with community health center operations. - Additional context: Also offers maternal/child health, school-based care, dental operations, and other public health programs; located at lakecountyil.gov/health.

Services Offered

  • General Medicine
  • Family Medicine
  • Pediatrics
  • Pediatrics Clinic (birth to 18)
  • Comprehensive patient-centered medical care for adults and children

Technology & Equipment

  • NextGen Patient Portal

Insurance & Payment

  • Third party billing for Medicaid
  • Medicare
  • insurance accepted (unspecified)

Clients may request an application for a sliding fee scale; third party billing for Medicaid/Medicare or insurance is available; no one denied due to inability to pay

Private pay, Medicaid, Medicare, Insurance

Languages Spoken

  • English
  • Spanish possibly via free language assistance (not explicit)
  • free language assistance available (mentioned)

FAQs

What ages does the Pediatrics Clinic serve?

Birth to age 18.

How to make an appointment?

To make an appointment, call 847-377-8800.

What services are offered at the Pediatrics Clinic?

The Pediatrics Clinic provides complete care to children from birth to age 18, including care teams chosen by families, well-child visits, and comprehensive pediatric services. A range of services includes care for acute illnesses, developmental assessments, immunizations, laboratory testing, physical assessments, referrals and follow-up, regular health care checkups, and same-day sick care appointments.

Who can receive care at the Pediatrics Clinic?

All Lake County residents.

How can I make an appointment?

To make an appointment, call the appointment center at 847-377-8800.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health (Waukegan Clinic): 4.43 out of 5 stars (345 ratings)
  • Birdeye (Oak Street Health): 4.1 out of 5 stars (69 reviews)
  • Birdeye (Lake County Health Department - Crisis Care): 3 out of 5 stars (12 reviews)

Patients praise

  • Patients often appreciate knowledgeable and professional individual providers and nurse practitioners
  • Some staff members are described as caring, kind, and attentive to patients' needs
  • Positive impact of specific initiatives, such as proactive welfare checks
  • General appreciation for accessible health resources in the community

Common complaints

  • Difficulties with appointment scheduling and long hold times on the phone
  • Concerns about staff responsiveness and administrative communication errors
  • Reports of long wait times for appointments and at the clinic facility
  • Some negative interactions regarding bedside manner or perceived lack of care

"I want to commend the NP whom I receive most of my care because she is exceptional... With that being said, I have had a mediocre experience with response by mostly all other team members."

- Birdeye user review of Oak Street Health

"Too many people working here and to make an appointment is just a general number, it takes hours for them to pick up the phone... Is very sad that a beautiful building is not manage properly."

- LocalityBiz user review of Lake County Health Department and Community Health Center

"Ms Johnson is vomited consistent with providing accurate effective patient productive positive professional heal care services wth a smile going on four years..."

- Oak Street Health patient feedback

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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