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Arthritis and Rheumatology Center, PC clinic

Arthritis and Rheumatology Center, PC

Rheumatology • Waycross, GA • Since 2013

4.7/5(193 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Arthritis & Rheumatology Center PC is a private medical practice focused on diagnosing and treating rheumatologic diseases. Founded in 2013 by Dr. Jatin Patel, the center is based in Roswell, Georgia, and operates seven Georgia locations, including Roswell/Alpharetta, Cumming, Canton, Kennesaw, Lawrenceville, Suwanee/ Johns Creek, and Woodstock. The organization provides outpatient rheumatology services with patient-centered care and has grown to about 29 employees. Primary contact: info@arcenterpc.com; phone options: 770-284-3170, 770-284-3150. Note: The provided information lists locations in Roswell and Woodstock, not Waycross (Waycross is not listed among their Georgia locations).

Services Offered

  • Rheumatology
  • Arthritis diagnosis and treatment
  • In-office infusion services

Technology & Equipment

  • secure patient portal
  • paperless practice

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google Review aggregates: Generally positive ratings ranging from 4.6 to 4.7 out of 5 stars across multiple locations in Georgia (e.g., Roswell, Lawrenceville, Suwanee) (Hundreds of reviews collectively across locations (e.g., 193 for Roswell, 146 for Lawrenceville, 127 for Suwanee))

Patients praise

  • Many patients praise specific doctors for being knowledgeable, attentive, and caring
  • Some patients report positive experiences with friendly and professional staff members
  • Appreciation for comprehensive, multi-specialty care in one location
  • Some patients express high satisfaction with treatment outcomes and communication

Common complaints

  • Allegations of using unauthorized staff for medical procedures (infusion services) resulting in a $2.18 million settlement in 2026
  • Complaints regarding poor administrative communication and unresponsiveness
  • Reports of high turnover and errors among support staff
  • Occasional concerns over perceived lack of bedside manner or dismissiveness by some providers
  • Issues with billing, appointment scheduling, and long wait times

"I have had a disastrous time recently with this office... I have never been treated so badly in my life by a doctor office."

- Patient review for Arthritis & Rheumatology Center, PC (Cumming location)

"Dr. Samuel Kim and his team are truly exceptional... he genuinely cared about how she was feeling, listened to her concerns, paid attention to side effects, and motivated her to keep moving even when she was in pain."

- Patient review for Arthritis & Rheumatology Center, PC (Lawrenceville location)

"One star is only for Dr. Raj in not prescribing something I needed to function. If you come here seeking something for pain and devastating fatigue - he only wants to give antidepressants, nothing for the horrible fatigue."

- Patient review for Arthritis & Rheumatology Center, PC (Woodstock location)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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