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Van Diest Medical Center clinic

Van Diest Medical Center

Emergency Medicine • Webster City, IA • Since 1903 • Multiple locations including Webster City, Jewell, Stratford, Fort Dodge locations

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Van Diest Medical Center is a 25-bed Critical Access hospital located in Webster City, Iowa. Founded in 1903, it operates as a private, public-facing healthcare provider with about 42 employees and an annual revenue around $5.9 million. The facility emphasizes patient-centered care within a small-town setting and offers competitive wages and benefits to staff. Its headquarters are at 2350 Hospital Dr, Webster City, IA 50595, and the center serves the Webster City area along with seven offices across Iowa. Contact: 515-832-7700 or 515-832-9400. LinkedIn: van diest medical center.

Services Offered

  • Emergency Medicine

Team

  • VDMC Surgery Team, 75% of surgical nursing staff certified - CNOR Strong designation for nursing staff

Insurance & Payment

Not published.

Languages Spoken

Not published.

Awards & Accreditations

  • Top 100 Critical Access Hospital
  • Top Workplace 2024–25
  • Top Workplaces Healthcare Industry Awards
  • CMS five-star rating
  • Digital Health Most Wired 2022–2025
  • 3-Star Hospital by Iowa Hospital Association

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 star rating (61 reviews)
  • US News Health: 95% satisfaction with hospital overall; willingness to recommend not quantified as a star rating (Not stated)
  • Homefacts (patient survey): Overall Hospital Rating: 70; Recommend: 35% yes probably, 61% yes definitely (99/26 survey counts shown) (99 / 26 (surveys/response rate shown on page))
  • Healthgrades: Patient Experience Rating: 79% (Not stated)
  • HealthLuminate: Percent who definitely recommend: 77% (plus star ratings table for multiple experience measures) (Not stated)

Patients praise

  • Patient experience is described as high/very positive for aspects such as nurse communication, staff responsiveness, cleanliness, and quiet atmosphere
  • Patients report short ER wait and treatment time (<2 hours) on HealthLuminate
  • Testimonials on the hospital website describe “outstanding care and treatment” and positive experiences

Common complaints

  • Negative patient feedback includes poor bedside manners and staff perceived as disrespectful in the ER
  • Complaints also mention clinicians allegedly disregarding family wishes and involving police
  • Ratings on at least one review platform are relatively modest (3.7/5 on Birdeye)

"“Do NOT ever go to this hospital for anything in the ER dept... SOME... doctors... have NO BEDSIDE manners at all!... call the police on you!”"

- Birdeye review snippet (Van Diest Medical Center – 61 Reviews)

"“Could not be more pleased with the efficiency, friendliness, only thing the dr really cared about was talking down about every one in the ER.”"

- Yelp review snippet (Van Diest Medical Center)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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