Reliant Medical Group
Internal Medicine • Webster, MA • Since 1929 • 1 (Webster, MA) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Reliant Medical Group in Webster, MA: - Part of the Reliant Medical Group network (now under Optum), a large private hospital/healthcare organization founded in 1929. - Web presence: reliantmedicalgroup.org; main contact: 800-283-2556. - Location in Webster: 344 Thompson Rd, Webster, MA 01570. - Services: primary care and specialty medical services across 24 offices in Central Massachusetts; patient resources for new/existing patients, interpreter services, and patient forms. - About the group: over 500 providers, ~2,700 employees nationwide within the network, serving 320,000+ patients across 20+ locations; collaborative care model. - History: formerly Fallon Clinic, renamed in 2011; merged with Southboro Medical Group in 2015; became part of Optum in 2018.
Services Offered
Insurance & Payment
Languages Spoken
Not published.
FAQs
What are the department hours?
Monday – Friday: 8:00 AM – 5:00 PM; Walk-in patients for routine lab work are asked to arrive 15 minutes before closing when possible.
What is the department fax number?
(508) 4...
Social Media
Photos
Photos published by Reliant Medical Group showing the internal medicine practice in Webster, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Brand-wide): 2.2/5 stars (154 total reviews across all locations)
- WebMD (Webster location specific): Not specified/No reviews (0 reviews)
Patients praise
- previous recognition from Massachusetts Health Quality Partners (MHQP) for patient-provider communications and care coordination
- some patients report good experiences with care providers
Common complaints
- reports of poor communication and ignored messages/calls
- complaints regarding unprofessional staff interactions
- claims of medical errors or diagnostic oversights
- concerns about high staff turnover and lack of continuity of care
- dissatisfaction with billing and copay structures for procedures
"The Dr's and nurses spend maybe 15- 30 minutes with you and cannot apply your medical history to help you with your medical care treatment. You get treated poorly by their staff when asking for assistance... Messages and phone calls get mixed and ignored."
- Yelp User Review"This doesn't have high ratings or many reviews … my experiences have been pretty good overall!"
- Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Reliant Medical Group Inc - Medicare - Jun 11, 2026
- Contact Registration - Reliant Medical Group - Oct 1, 2025
- Michael Simpson - Reliant Medical Group - Feb 9, 2026
- Kayleigh Comer - Reliant Medical Group - Jul 16, 2025
- Pascale Carbonara - Reliant Medical Group - Mar 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
Other internal medicine clinics in Webster
Comparing your options?
See other internal medicine clinics in Webster, or search the full directory by insurance, ratings, and more.
