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Outer Cape Health Services clinic

Outer Cape Health Services

Clinical Laboratory • Wellfleet, MA • Three locations: Harwich Port, Wellfleet, Provincetown locations

1.3/5(7 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Quest Lab Services operates clinical laboratories within Outer Cape Health Services health centers in Harwich Port, Wellfleet, and Provincetown, Massachusetts. These independently operated Quest Diagnostics laboratories maintain the same hours as their host health centers and provide on-site lab services to patients.

Services Offered

  • Quest Lab Services
  • Clinical Laboratory
  • Quest Diagnostics collaboration
  • On-site lab services

Team

  • Quest Lab Services staff at health centers, Not specified - Clinical Laboratory services in Outer Cape Health Services locations

Insurance & Payment

Not published.

All patient lab orders should be faxed directly to the lab of one’s choice; Quest Diagnostics is independently operated from Outer Cape Health Services.

Languages Spoken

Not published.

FAQs

Where are Quest Diagnostics laboratories located within Outer Cape Health Services?

Within each health center; on-site laboratories with same hours of operation.

Who handles Quest Diagnostics billing and scheduling?

Quest Diagnostics billing and scheduling at 866-697-8378 or www.questdiagnostics.com.

All patient lab orders should be faxed directly to the lab of one’s choice below, as the service is not provided by Outer Cape Health Services.

Not a typical FAQ; instruction about where to fax orders.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ComplaintsBoard: 1.3/5 (overall reputation rating) (7 reviews and 492 complaints analyzed (company-wide))

Patients praise

  • Phlebotomists and staff occasionally praised for being professional, accommodating, and knowledgeable
  • Some patients report efficient and timely service when processes work as intended
  • Helpful staff willing to go above and beyond to resolve issues with test codes or ordering

Common complaints

  • Issues with digital check-in kiosks being confusing or malfunctioning
  • Long wait times and potential for inefficient scheduling systems
  • Occasional reports of rude or impersonal staff interactions
  • Difficulty in reaching human customer service or resolving issues over the phone
  • General frustration with automated processes replacing human contact

"Bad staff. Rude. The woman at the desk greeted me with no smile, few words, and pointed to a dirty kiosk where I was told my wait would be 5 hours."

- Yelp / MapQuest review

"I am so glad I chose to go to Quest Diagnostics in Wellfleet. Sophia worked through lots of red tape and placed several phone calls to be sure she had the right test codes. And it wasn't easy!"

- Loc8NearMe review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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