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Diagnostic Imaging NW clinic

Diagnostic Imaging NW

Medical Imaging • Wenatchee, WA • Since 1945

4.9/5(461 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Diagnostic Imaging Northwest (DINW) is a private hospital/healthcare imaging provider founded in 1945 and headquartered in Tacoma, WA. They operate eight outpatient imaging sites in Washington (primarily Pierce County, including Puyallup, Bonney Lake, Sunrise/Puyallup) offering CT, MRI, digital mammography (including high-risk breast MRI), ultrasound, X-ray, DEXA, and fluoroscopy. DINW is distinguished as the first DICOE-designated facility in Washington. Services focus on outpatient imaging across multiple sites with online appointment requests. - Locations: Bonney Lake (two sites), Puyallup (three sites), Sunrise (Puyallup area), Tacoma HQ - Services: CT, MRI, digital mammography, high-risk breast MRI, ultrasound, OB ultrasound, DEXA, fluoroscopy, X-ray - Contact: 253-841-5353; info@dinw.com; website: dinw.com - Founded: 1945; Employees: 9 For Wenatchee options, you might want to search for DINW locations or nearby WA imaging centers in Wenatchee.

Services Offered

  • imaging
  • CT
  • Mammography
  • BodyLogic
  • radiology
  • diagnostic imaging services
  • women's health imaging
  • pediatric imaging
  • body composition/DEXA? (not explicit)

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (via Birdeye): 4.9/5 stars (Google Reviews for Puyallup Center) (461 reviews)
  • Apple Maps (Puyallup location): 2.9/5 stars

Patients praise

  • Professional, friendly, and compassionate staff
  • High quality of technical care and clear explanations during procedures
  • Efficient check-in processes and comfortable facilities
  • Strong patient satisfaction with specific technicians for imaging services like mammograms and ultrasounds

Common complaints

  • Concerns regarding billing transparency and lack of automated tracking for payment plans
  • Difficulties reaching staff via phone, including long wait times and unreturned calls
  • Occasional complaints about administrative communication and scheduling delays
  • Minor concerns regarding cleanliness protocols in waiting areas

"I received a threatening, recorded call from Diagnostic Imaging NW, stating that I had a bill overdue and the call was their last contact before sending the bill to collections. I do not believe I ever received a bill from them."

- Better Business Bureau review

"The staff were extremely friendly, they made me feel like I was their only patient. They put me at ease and I would recommend this facility to anyone."

- LocalityBiz review

"Every single time I've called I get the 'We're experiencing higher than normal call volumes....' After this long NO YOU AREN'T! You're just too cheap to hire."

- Apple Maps review (Puyallup location)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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