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Smith Building | Confluence Health clinic

Smith Building | Confluence Health

Orthopedics • Wenatchee, WA • Since 2013

4.4/5(30 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Smith Building at Confluence Health in Wenatchee refers to the healthcare system’s central facilities and offices in Wenatchee, WA. Confluence Health is a nonprofit, integrated rural health system headquartered in Wenatchee, operating two hospitals with more than 30 specialty service lines and primary care across 12 North Central Washington communities. The organization employs 865 staff and 300+ physicians/175+ advanced practitioners, serving a 12,000-square-mile area. Key details: - Location: Wenatchee, WA (HQ at 820 N Chelan Ave., Wenatchee, WA 98801; additional Wenatchee addresses on Miller Street) - Scope: 2 hospitals, extensive specialty care, primary care across 12 communities - Mission/focus: Safe, high-quality care in a rural healthcare delivery system - Type/size: Nonprofit, 865 employees, ~$706.5M annual revenue (as reported) - Contact: riskmanagement@confluencehealth.org; main phone numbers provided on site If you’re looking for specific information about a Smith Building facility (services, access, hours, or programs), please specify the exact address or department, and I can pull targeted details.

Services Offered

  • Orthopedics

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 76% of patients recommend the hospital (Central Campus) (119 reviews (Wenatchee Valley Hospital & Clinics))
  • Vivian Health: 4.4 out of 5 stars (30 reviews)

Patients praise

  • high patient recommendation rates for the overall hospital system
  • positive feedback on surgical outcomes and care teams
  • supportive work environment reported by some staff

Common complaints

  • concerns regarding billing practices and failures to provide legally required charity care refunds
  • reports of negative patient interactions with nursing and support staff
  • complaints about appointment cancellations and scheduling difficulties
  • perceived monopoly in local healthcare services

"I wasn't able to see one in Moses Lake when I had my stroke they just don't care.. if you want to die waiting I guess this is the place to go."

- Birdeye Review

"The use of robotic-assisted surgery made my recovery so much smoother than I expected. The precision and care were evident in every step of the process."

- The OSM Center

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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