Confluence Health
Primary Care • Wenatchee, WA • Since 1940 • Multiple locations in WA including Wenatchee, Brewster, Cashmere, East Wenatchee, Ephrata, Winthrop, Moses Lake, Omak, Oroville, Royal City locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Confluence Health’s Wenatchee Valley Hospital & Clinics is a 20-bed facility in Wenatchee, WA, offering acute medical and surgical care, inpatient rehabilitation, and multi-specialty/primary care clinics across 11 communities in North Central Washington. Founded in 1940, the system aims to provide comprehensive care under one roof, leveraging technology for advanced medicine. Key details: - Location: Wenatchee, Washington - Services: Acute medical and surgical care, inpatient rehab; multiple clinics with primary care and specialty services - Network: Part of Confluence Health, serving 12 communities in the region - Workforce: 47 employees - Website: confluencehealth.org/locations/wenatchee-valley-hospital-clinics
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What services are included in Primary Care?
Preventive care, chronic disease management, and support through every life stage; routine checkups, annual exams, and care coordination.
How can I book an appointment?
Options include online booking for new patients and login for current patients via MyChart.
Who can I contact for new patient questions?
New Patients: Book Online; you can also contact the clinic via the general Confluence Health contact avenues.
Do you offer care for families?
Yes, Family care is available for patients of all ages.
Do you provide medication management?
Yes, medication support includes prescription management and guidance.
Can I get referrals to specialists?
Yes, care coordination includes referrals and connection to specialists.
Social Media
Photos
Photos published by Confluence Health showing the primary care practice in Wenatchee, WA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.2 stars (119 reviews)
- CMS HCAHPS (via Momentary Labs): 4/5 stars (394 patient surveys)
Patients praise
- some providers praised for communication and bedside manner
- recognized for specific clinical areas like orthopedics and heart care
- overall patient satisfaction rating of 4 out of 5 stars in some clinical metrics
Common complaints
- scheduling and appointment availability issues
- dissatisfaction with billing and transparency on costs
- concerns regarding staff responsiveness and listening skills
- perceptions of depersonalized or profit-oriented care
"If I could rate lower I would. It's just a money making business, not a health care. I have had so many problems with them. They fail time after time. They make needless appointment after appointment... They don't listen to you."
- Top-Rated.Online user review"This place could careless about YOU.. I wasn't able to see one in Moses Lake when I had my stroke they just don't care.. if you want to die waiting I guess this is the place to go."
- Birdeye user review"Dr Krewer is amazing. Great explanation of my vision changes and explained how the new prescription was going to improve each part of my vision. Great communication and bedside manner."
- Healthgrades user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Shift in Telehealth Services Due to Federal Government Policy Changes - Oct 15, 2025
- Save Time and Skip the Lines with Online Lab Scheduling - Aug 7, 2025
- Confluence Health Brings Cutting-Edge Surgical Robot to North Central Washington - Jul 31, 2025
- Confluence Health Strengthens Home Health & Hospice Care - Confluence Health - Apr 1, 2026
- Dr. Heather R. Preissler, DO - Internal Medicine Physician in Wenatchee, WA - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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