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Behavioral Health - Washington County, WI clinic

Behavioral Health - Washington County, WI

Behavioral Health • West Bend, WI

2.6/5(19 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Behavioral Health - Washington County, WI is a public agency in West Bend offering mental health and substance use disorder services to children and adults. The clinic provides crisis intervention 24/7, assessments, therapy, psychiatry, case management, and specialized programs including services for youth, pregnant women with substance use disorders, and individuals re-entering the community from jail.

Services Offered

Not published.

Team

  • Washington County Behavioral Health Department - Department/Clinic

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 2.7/5 stars (10 reviews)
  • Google Reviews (via Rehab.com): 2.44/5 stars (9 reviews)

Patients praise

  • Some long-term patients report helpfulness with mental health, therapy, and medications over many years
  • Positive feedback on staff friendliness and program accessibility from some employees
  • Success stories regarding recovery pathways provided by the department

Common complaints

  • Lack of timely communication or follow-up from staff
  • Employee reports of toxic workplace culture and unprofessional management
  • Concerns regarding high caseloads, low pay, and safety risks for staff dealing with crisis situations
  • Frustration with administrative processes or interactions with Child Protective Services (CPS)

"I have gone to this place many times in probably the last 10+ years. They have always been helpful to me with my mental health, therapists and medications. Never had a single problem there in over 10 years."

- Rehab.com / Google Reviews

"Horrible place and never call you back after leaving 3 voicemails in 3 weeks"

- Rehab.com / Google Reviews

"Workplace culture is disgusting, it’s a very toxic environment. There is a lot of people talking badly and the management is very unprofessional."

- Indeed.com

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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