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ATI Physical Therapy clinic

ATI Physical Therapy

Physical Therapy • West Bend, WI • Since 1996 • 850+ clinics (ATI Physical Therapy) locations

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

ATI Physical Therapy is a wellness and fitness services provider offering in-clinic, online, and hybrid physical therapy with personalized care plans to aid recovery and mobility. The company, founded in 1996 and headquartered in Downers Grove, IL, operates in multiple locations in the U.S. and internationally, with over 3,200 employees and about $753M in annual revenue.

Services Offered

  • Physical therapy
  • Online physical therapy
  • Hybrid physical therapy
  • Telehealth physical therapy

Insurance & Payment

Not published.

ATI collaborates with numerous major insurance carriers; see Insurance page for full list

Financing: Interest-free payment plan; Financial hardship discounts

Languages Spoken

Not published.

FAQs

What to expect when visiting the clinic?

Your first visit lasts about one hour and includes a comprehensive evaluation and applicable treatment by a licensed therapist.

How is cost determined?

Cost varies by diagnosis, personalized treatment plan, and insurance; benefits are verified before first visit.

What to expect during your first visit?

Your first visit will last approximately one hour and include a comprehensive evaluation and applicable treatment administered by a licensed therapist. Your therapist will review your medical history, diagnostic tests, and any recent events that may have contributed to your condition. Your evaluation will include an assessment of your current functional deficits, pain level, and posture, and a thorough evaluation of your flexibility, strength, balance, and endurance. After evaluation, your therapist will thoroughly explain your personalized treatment plan and recovery expectations, and provide you with a commitment letter.

How much does PT cost and how is it billed?

The cost of physical therapy varies depending on your diagnosis, personalized treatment plan, and insurance coverage. ATI emphasizes insurance verification before your first visit and offers options such as screening to determine next steps. Billing and insurance questions can be handled by ATI’s billing team.

Do you accept my insurance?

ATI collaborates with numerous major insurance carriers to ensure in-network care; you can view the insurance page for a full list of in-network plans accepted at our clinics. The billing team can verify benefits before treatment.

Are online or teletherapy options available?

Yes. ATI offers online physical therapy (telehealth) options, and hybrid in-clinic/online therapy is available.

What if I need an appointment sooner?

ATI strives to offer appointments within 24-48 hours; if an in-person slot isn’t available, hybrid or online therapy is suggested.

How do I book an appointment?

You can book by calling the clinic or using ATI’s online appointment systems, including location-specific booking and a dedicated main contact line.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 5 stars (based on specific user reviews) (Limited publicly visible reviews on major platforms for this specific address)

Patients praise

  • Highly recommended by patients for specific staff members at this location
  • Effective treatment and support for rehabilitation following surgeries and injuries

Common complaints

  • Concerns regarding billing practices, including potential overbilling and lack of clarity on insurance authorization
  • Frustration with corporate customer service and communication via remote call centers

"I highly recommend ATI -West Bend. Elizabeth, Loren, and Lily are truly exceptional. Their knowledge, encouragement, and support was ..."

- ATI Physical Therapy Location Page

"I just finished 2 months of PT with the ATI West Bend team after having a total hip replacement at the age of 43. I have had PT many times over the past 30 ..."

- Yelp review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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