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Aurora Surgery - West Bend clinic

Aurora Surgery - West Bend

Surgery Center • West Bend, WI

3.3/5(47 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Aurora Medical Center – Washington County is a nonprofit community hospital in Washington County, part of Aurora Health Care (Advocate Aurora Health). It provides 24/7 emergency services, comprehensive medical care, and personalized patient/family attention. The campus also offers fitness centers and hosts community outreach and educational events. Location: Hartford, WI region, serving 11 employees locally. Main contact: 262-673-2300 or 833-528-7672. Note: The page focuses on the Washington County campus and its role within the Aurora Health Care system rather than West Bend specifically. For West Bend-specific surgical services, consider checking the West Bend or Grafton locations within Aurora Health Care.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3/5 (47)
  • BestProsInTown: Not explicitly provided as a numerical score, but reviews characterize the center as known for excellent care despite specific complaints (31)

Patients praise

  • Professional and knowledgeable medical staff in certain departments (e.g., ENT)
  • General satisfaction with the quality of care and service from specific doctors and nurses
  • Comprehensive facility offering various services like lab work and pharmacy under one roof

Common complaints

  • Long wait times for appointments with primary care physicians
  • Communication issues regarding physician departures or availability
  • Concerns regarding pharmacy service, specifically billing and insurance processing errors
  • Lack of privacy during check-in (personal info verified aloud)
  • Dissatisfaction with specific medical providers or their treatment approaches

"The only disappointing issue I have experienced is the length of time it takes now to get an appointment to see my primary physician. Sometimes it can take up to three months."

- Birdeye patient review

"Patients appreciate the kindness and knowledge of doctors, nurses, and receptionists... However, some patients express concern about privacy during check-in, as personal information is verified aloud."

- BestProsInTown summary

"I would have at least appreciated recommendations from her so in my Book I Was Abandoned!"

- ComplaintsBoard patient review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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