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Rothman Orthopaedics clinic

Rothman Orthopaedics

Orthopaedics • West Chester, PA • Since 1966

3.3/5(1 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Rothman Orthopaedics is a large private orthopedic practice (largest musculoskeletal group in the U.S.) with 37 locations and multiple subspecialties (spine, hip/knee, foot/ankle, shoulder/elbow, hand/wrist, sports medicine, PM&R, oncology, trauma). They operate across 4 U.S. offices in Philadelphia and surrounding areas, and have a West Chester location now open. Services include comprehensive musculoskeletal care, world-class surgeons, and affiliation with teams (e.g., Phillies, Orlando Magic). To schedule: call 800-321-9999 or visit rothmanortho.com. They offer a range of employment opportunities and pursue evidence-based, high-quality care.

Services Offered

  • General orthopaedics
  • Physical therapy
  • Orthopaedic care
  • Elbow institute (implied by related pages)

Team

  • Thomas C. Dowd - MD
  • John R. Luksch - DO
  • John J. Mangan - MD, MHA

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

No-Show & Cancellation Policy

Our No-Show & Cancellation policy: 1) If you need to cancel or re-schedule, notify us as soon as possible, but no later than 24 hours in advance. Without this notification, you will be responsible for a $50.00 cancellation fee. Cancellation charges are not covered by insurance and are due and payable prior to any future appointments. 2) If your appointment is not canceled within 24 hours of your scheduled appointment time, you will be considered a “no show.” If you do not show for three appointments, you may be unable to schedule subsequent appointments and could be discharged from our practice at the provider’s discretion.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau (BBB): 1.67 out of 5 stars (BBB) (Based on customer reviews on the Better Business Bureau website)
  • Yelp (for the specific West Chester office): 5.0 out of 5 stars (single review for West Chester location) (1 review)

Patients praise

  • Specific surgeons receive high praise for surgical outcomes and expertise
  • Some patients report effective and efficient treatment plans for complex procedures like joint replacements
  • Professionalism noted by some staff members

Common complaints

  • Difficulties reaching billing department by phone
  • Long wait times for callbacks and customer service assistance
  • Perception of an assembly-line patient experience
  • Complaints regarding unnecessary X-rays or diagnostic testing
  • Concerns about communication between office staff and patients

"This practice is an assembly line. They don't listen to your issues, they rush you out of the office always trying to send you to therapy... The doctor never contacts you the office staff does."

- Better Business Bureau Review

"Can't recommend Dr. Getz enough... I recovered quickly and fully... Easy to talk to and very practical. Still grateful for his work!"

- Nextdoor discussion regarding a West Chester-area Rothman physician

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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