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The Iowa Clinic clinic

The Iowa Clinic

Plastic Surgery • West Des Moines, IA

4.6/5(125 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Plastic Surgery - West Des Moines is part of The Iowa Clinic and offers cosmetic plastic surgery, plastic surgery and reconstruction, and reconstructive plastic surgery services. Located at 5950 University Avenue in West Des Moines, Iowa, the clinic is staffed by six physicians including Dr. Douglas Casady, Dr. Catherine Coyne, Dr. Audrey Ko, Dr. Konstantinos Lekkas, Dr. Maria Steil, and Dr. Al Valmadrid. The clinic is open Monday through Friday from 7:30 a.m. to 4:30 p.m.

Services Offered

  • Plastic Surgery

Team

  • Douglas Casady - MD
  • Catherine Coyne - MD
  • Audrey Ko - MD
  • Konstantinos Lekkas - MD, FACS
  • Maria Steil - MD
  • Al Valmadrid - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Clinical hours

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Cody Koch): 5.0/5.0 (36 ratings)
  • Healthgrades (Dr. Michael Carlisle): 4.8/5.0 (45 ratings)
  • Birdeye (Dr. Lester Yen): 4.2/5.0 (24 ratings)
  • Healthgrades (Dr. Konstantinos Lekkas): 4.2/5.0 (16 ratings)
  • Birdeye (The Iowa Clinic): 3.0/5.0 (4 ratings)

Patients praise

  • high patient satisfaction with surgical results, particularly breast procedures and aesthetic treatments
  • praise for surgeons' bedside manner, patience, and ability to set realistic expectations
  • favorable feedback regarding thorough explanations of procedures and post-operative follow-up
  • reports of professional and efficient office staff at some practices

Common complaints

  • reports of rude or dismissive staff
  • allegations of poor communication and defensive behavior from some providers
  • concerns regarding billing practices and insurance consultations
  • dissatisfaction with surgical outcomes or long-term post-operative pain

"If you want a talented, kind, warm, intelligent plastic surgeon who will treat you as a person, go see Dr. C and his team!"

- Healthgrades (Dr. Michael Carlisle)

"Worst experience ever in healthcare. Fraud and lies. Had to have 4 "consultation" appointments for 1 surgery."

- Birdeye (The Iowa Clinic)

"If I could give 0 stars, I would. Dr. Lester Yen performed a breast reduction surgery for me on December 22, 2021. It is now May 21, 2025, and I continue to live with pain that no one prepared me for."

- Birdeye (Dr. Lester Yen)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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