PACT Primary Care
Internal Medicine • West Haven, CT
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
PACT Primary Care – West Haven (West Haven location) - Part of Physicians Alliance of Connecticut (PACT), a multi-specialty private-practice medical group in southern Connecticut with over 100 physician members and 35 staff. - Purpose: to preserve and strengthen independent private medical practices by handling non-clinical operations through PACT and its MSO, so physicians can focus on patient care. - Autonomy: Each member practice, including those under PACT, retains as much autonomy as allowed by law while sharing the benefits of a larger group. - Services: Extensive management support for member practices via PACT MSO. - Headquarters: Branford, CT, with locations in Branford and a West Haven area primary care network likely served under the PACT umbrella. - Contact: General inquiries via info@pactmd.com or (203) 488-7228. Note: The page confirms PACT’s model and scope (multi-specialty, private-practice preservation) but does not provide specific West Haven clinic details. For exact West Haven primary care physician listings or scheduling, please contact PACT directly or visit their official site.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the office hours?
Monday*: 8:30 am — 5:00 pm Tuesday: 8:30 am — 5:00 pm Wednesday: 8:30 am — 5:00 pm Thursday: 8:30 am — 5:00 pm Friday: 8:30 am — 5:00 pm Saturday**: 8:30 am — 12:00 pm Closed for lunch from 12:00 - 1:00 pm *Extended office hours for routine care are held the second Monday of the month. Office location and Providers may vary, please call the office for the schedule. **Urgent Care
Social Media
Photos
Photos published by PACT Primary Care showing the internal medicine practice in West Haven, CT.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 4.2/5 (5 reviews)
- Promallu: 3.3/5 (33 reviews)
Patients praise
- long-term patient satisfaction with staff and doctors
- high-quality care environment
Common complaints
- rude front desk staff
- perceived lack of concern for patient needs
- dissatisfaction with referral processes
- concerns regarding medical accountability and treatment efficacy
"The front desk staff is really rude. I may have caught them on a bad day but I was literally treated as if I was a problem for interrupting their conversation."
- Promallu reviews"I have been a patient of West Haven Medical Group since 1990. I have always loved the staff and my doctor. They treat you as a ..."
- PACT Primary Care official website testimonialsSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- AFC Urgent Care West Haven Expands Services to Include Primary Care Starting August 4 - Jul 17, 2025
- Primary Care Through Genesis Medica - Bridges Healthcare - Oct 6, 2025
- Di Yi He - Nurse Practitioner in West Haven, CT - Jun 11, 2026
- Theresa E. Cohen - Physician Assistant in West Haven, CT - May 14, 2026
- SNAH Healthcare Launches Innovative Senior Transportation Partnership with City of West Haven, CT - Newzealand Mirror - Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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