The Sanctuary
Mental Health • West Haven, CT • Since 2011
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Insurance & Payment
Not published.
Languages Spoken
What Patients Say
Overall sentiment across review platforms: mixed
- US News, Caring.com, A Place for Mom, Starlynn Care: US News: 4.1/5; A Place for Mom: 8/10; Starlynn Care: Ranked top 44% in MN memory care (US News: 18 reviews; Caring.com: 7 reviews; A Place for Mom: 1 review (last 2 years))
Patients praise
- Some residents and family members express satisfaction with staff helpfulness and friendliness
- Appreciation for comfortable and welcoming environment by some long-term residents
Common complaints
- Substantiated finding of resident neglect involving failure to follow care plans resulting in injury
- Violation of infection control program requirements
- Past complaints regarding alleged financial exploitation (determined unsubstantiated)
"We have moved into The Sanctuary at West St. Paul, and so far, I love it. The people here have been up and above helpful and courteous. The residents are happy."
- Caring.com Review"She is not the easiest to please and get along with, but she has found staff members that she enjoys seeing every day."
- US News ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- New restaurant moving into West Haven's Savin Rock Conference Center - Mar 11, 2026
- Details Released For Highly Anticipated Waterfront Restaurant, Venue In West Haven | West Haven, CT Patch - Mar 9, 2026
- Savin Rock Venue Reimagined in West Haven - Meetings + Events - Mar 7, 2026
- Connecticut Ice Cream Shop with Rooftop Water View Expands – Connecticut Visitor Guide - Apr 22, 2026
- Application for 1st cannabis store in West Haven continued - Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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