CareNow- West Jordan
Laboratory Services • West Jordan, UT
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
CareNow- West Jordan (Preferred) is a Quest Diagnostics laboratory location in West Jordan, UT offering clinical testing services, diagnostic testing, and pathology services. The facility operates Monday through Friday from 8:00 am to 8:00 pm, Saturday 8:00 am to 7:00 pm, and Sunday 8:00 am to 5:00 pm, with access to a national network of approximately 2,000 patient locations.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the lab's hours of operation?
- 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-7:00 pm - 8:00 am-5:00 pm
Social Media
Photos
Photos published by CareNow- West Jordan showing the laboratory services practice in West Jordan, UT.



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google reviews): 4.5 out of 5 stars (based on 1,365 reviews) (1,365 reviews)
- ComplaintsBoard (Quest Diagnostics overall): 1.3 out of 5 stars (492 complaints)
Patients praise
- Compassionate and professional staff/nursing teams
- Efficient service and quick turnaround for some patients
- Welcoming environment and effective urgent care clinical treatment
Common complaints
- Automated check-in systems and lack of human interaction during intake
- Long or inefficient wait times, including after online check-in
- Difficulties reaching customer service or unresolved complaints
- Frustrating billing processes and billing errors
- Inconsistent accuracy in lab tests and result processing delays
"The patient check in system is ridiculous. Very impersonal and easily added 15 minutes if not longer to my visit. . . . The staff were rude and seemed very put out when assisting me too."
- LocalityBiz user review"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
- Trustpilot user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- MountainStar Healthcare's CareNow® Urgent Care Offers $35 Sports Physicals - Jul 28, 2025
- 1660 W Antelope Dr - Layton, UT | Quest - May 20, 2026
- Probo West Jordan 360 Tour | Probo Medical - Aug 29, 2025
- Dr. Kathleen M. Lawliss, MD - Emergency Medicine Physician in West Jordan, UT - May 14, 2026
- Summit Primary Care & Clinical Services - Weight Loss Services - Dec 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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