East Arkansas Family Health Center
General Acute Care Hospital • West Memphis, AR • 1 location in West Memphis; related AIDS Care Center location referenced locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
East Arkansas Family Health Center in West Memphis, AR is a nonprofit health center offering primary care, pediatric care, women's health care, chronic disease management, HIV management, dental care, ophthalmology, behavioral health, pharmacy services, and transportation services. The main West Memphis location at 900 N. 7th Street is a 35,200 square-foot facility with 26 medical exam rooms, dental suites, and comprehensive testing services.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
FAQs
Office Hours:
Monday: 7:00 am – 5:30 pm; Tuesday: 7:00 am – 5:30 pm; Wednesday: 7:00 am – 7:00 pm; Thursday: 7:00 am – 5:30 pm; Friday: 7:00 am – 5:30 pm; Saturday: 8:00 am – 12:00 pm
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades/HealthLuminate: 78%–86% recommendation rate (N/A (aggregated hospital data))
- Vivian Health (Perimeter Behavioral Hospital): 3.0/5 (2 reviews)
- Vitals (Dr. Candace Shafer-Franks): 2.3/5 (3 ratings)
- Healthgrades (Dr. John Wah): 4.5/5 (8 reviews)
Patients praise
- Compassionate and attentive nursing staff
- Professional and friendly support staff in some offices
- Prompt emergency response in certain instances
- Effective treatment and clear explanations from some individual physicians
- Generally positive patient recommendation rates for the local hospital
Common complaints
- Long wait times in treatment areas and emergency rooms
- Lack of clear communication from medical staff regarding conditions and treatment plans
- Inconsistent follow-up care and assessment reliability
- Concerns over organizational lapses and professional standards in some facilities
- Negative experiences regarding administrative processes or unexpected billing
"Worst experience I've ever had.. I sat in a freezing room with..."
- Google Review via Top-Rated Online"My Doctor is very nice and she's a good listener. She helped to make me feel better with the Medicine that she prescribed. She will return your phone calls."
- LocalityBiz review of a local healthcare provider"Many users expressed frustration over the lack of clear communication from doctors regarding their conditions and treatment plans, leading to feelings of being dismissed or unheard."
- Wheree summary of Baptist Memorial Hospital-Crittenden reviewsSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Google data center poises West Memphis for boom; project bond issue totals could reach $60 billion | The Arkansas Democrat-Gazette - Arkansas' Best News Source - Jun 4, 2026
- West Memphis hopes Arkansas incentives attract new facility, thousands of jobs | The Arkansas Democrat-Gazette - Arkansas' Best News Source - Apr 24, 2026
- West Memphis industrial megasite still a ‘super project’ candidate | The Arkansas Democrat-Gazette - Arkansas' Best News Source - Jun 9, 2026
- Google behind data center in West Memphis | The Arkansas Democrat-Gazette - Arkansas' Best News Source - Sep 5, 2025
- West Memphis considers nuclear energy to power economic growth | WREG.com - Jun 11, 2026
Information sourced from the clinic's website as of July 10, 2026.
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