Urology in Palm Beach, FL
Urology • West Palm Beach, FL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Urology in Palm Beach, FL showing the urology practice in West Palm Beach, FL.
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD, Vitals, Healthgrades, US News, and BirdEye: Individual urologist ratings generally range from 3.0 to 4.7 out of 5 stars across major platforms (Healthgrades, WebMD, Vitals, US News) (Review counts vary significantly by provider, ranging from a few reviews to several hundred for larger practices)
Patients praise
- Many patients appreciate the clinical knowledge and surgical skill of their urologists
- Providers are often described as thorough in explaining medical conditions and treatment plans
- Some patients highlight positive, compassionate bedside manner and effective, patient-centered care
Common complaints
- Administrative and scheduling issues, including long wait times and poor communication from office staff
- Perceived lack of bedside manner or dismissive attitudes from some providers
- Specific complaints regarding surgical outcomes and follow-up care in isolated negative reviews
"Dr Hellerstein May be a great doctor (I don’t know) but he is very mechanical and cold. His office is run very poorly. I’ve never waited less than 30 minutes as he is always late."
- WebMD Patient Review"He spent a lot of time with us, we did NOT feel rushed at all, he was great explaining to my son, talking with him, made him feel comfortable and that's hard to do... above and beyond."
- Vitals Patient Review"Doctor Portella is a great doctor, he is good with patients, but office manager booking to many patients as the same time... office staff is very poor in manager if this continue the doctor will lose many patients."
- BirdEye Patient Review for Palm Beach Urology AssociatesSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Tampa General opens first comprehensive kidney stone clinic in Palm Beach County - Nov 21, 2025
- Tampa General Hospital Launches First-Ever Comprehensive Kidney Stone Clinic In Palm Beach County | Florida Medical Office Space - Aug 3, 2025
- Dr. Richard Macchia, MD - Weston, FL - Urology - Jun 2, 2026
- Dr. Nicolas Muruve, MD - Weston, FL - Urologic Oncology - Apr 23, 2026
- Joshua M Heiman MD Joins Baptist Health Urology - Sep 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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