Baystate Dental of West Springfield
Dentistry • West Springfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baystate Dental of West Springfield is a dentist in West Springfield, MA offering general dentistry, cosmetic dentistry, emergency dentistry, preventive care, restorative dentistry, family dentistry, and dental implants. The practice provides friendly, personal treatment and affordable care.
Services Offered
Team
Insurance & Payment
Not published.
Cash, Credit/Debit Card, Insurance (co-pays/covered services)
Languages Spoken
Pricing
Current Offers
New patient special - Not disclosed (expires Not disclosed)
FAQs
What insurance plans are accepted?
Not specified
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Bouchard Dental): 4.9 stars (335 reviews)
- Birdeye (Dental-West, LLC): 3.8 stars (17 reviews)
- Dentascore (Riverdale Dental): 4.9 stars (362 reviews)
- Birdeye (Aspen Dental): 3.9 stars (904 reviews)
Patients praise
- Friendly and professional staff who help patients feel at ease
- Availability for emergency dental care and timely appointments for some patients
- Gentle and informative care that explains treatment steps clearly
- Positive experiences with dental hygienists and thorough cleanings
- Commitment to providing customizable and accessible dental care plans
Common complaints
- Billing and financial disputes, including high costs, alleged scams, and unexpected charges
- Administrative issues such as long wait times, scheduling errors, and poor communication with front-desk staff
- Instances of perceived unprofessional conduct or poor bedside manner by practitioners
- Reports of unnecessary procedures and lack of clarity on treatment plans
"I definitely have dental phobia and the whole office puts you right at ease. Dr Bouchard and Kayla were amazing I would definitely recommend this office."
- Bouchard Dental Review"They were professional, kind and were knowledgeable about their job... The team from West Springfield Aspen Dental are awesome."
- Aspen Dental Review"The wait time was longer than anticipated, and I was repeatedly sent home due to scheduling oversights. I underwent x-rays but did not receive the scheduled dental cleaning, resulting in a wasted visit."
- West Springfield Family Dental ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- STCC offers affordable dental service at clinic - Sep 30, 2025
- New dental facility brings state-of-the-art care to Springfield - Aug 18, 2025
- Straighten Your Smile with Clear Aligners | Peter K CocolisPeter K Cocolis - Sep 15, 2025
- Fox Valley Dentist | Bliss Dental Center St. Charles IL - Apr 26, 2026
- Insurance & Financing | United Smiles | Chester, VA - Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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