Cataract and Laser Center West
Eye Surgery • West Springfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Cataract and Laser Center West is a privately held ambulatory surgery center (ASC) in West Springfield, MA, specializing in advanced cataract surgery and laser eye treatments. The facility hosts over 20 area ophthalmologists and provides outpatient, patient-centered care with state-of-the-art technology. Located at 171 Interstate Dr, West Springfield (HQ) with a second office at the same address, the center operates in the Hospitals and Health Care sector (NAICS 62, 621; SIC 80, 804). Their homepage is cataractandlasercenterwest.com.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What is Cataract and Laser Center West?
An eye surgery center in West Springfield, MA specializing in patient-oriented care.
Will I be operated on by my own ophthalmologist?
Yes, your surgery will be performed by your personal ophthalmologist and follow-up visits occur at his/her office.
Social Media
Photos
Photos published by Cataract and Laser Center West showing the eye surgery practice in West Springfield, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- US News Health: 86% of patients would highly recommend the facility (Based on data from January 2024 to December 2024)
Patients praise
- High level of patient satisfaction regarding surgical outcomes for many patients
- Staff and surgical teams described as professional, compassionate, and welcoming by some patients
- High performing rating for ophthalmology procedures in standardized reports
Common complaints
- Reports of long wait times for appointments and procedures
- Concerns regarding administrative and scheduling efficiency
- Historical reporting of a serious 2014 incident involving anesthesia complications that resulted in vision loss for several patients
"From the moment I walked in, every single staff member I encountered—from the front desk to the waiting room, the pre-op team, and the surgical staff—was warm, welcoming, and highly professional."
- Patient review published on LocalityBiz"This has got to be the worst run office i have ever seen. Appointments constantly being changed and when you do get an appointment plan on spending the day."
- Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Shawn J. Khan Brings Glaucoma Expertise to SightMD Massachusetts' Springfield Location - Oct 24, 2025
- Modern Vision Centers Publishes New Resource on Choosing a - Feb 11, 2026
- How WaveLight Plus Creates A Personalized LASIK Treatment - Apr 13, 2026
- Advancing the ‘Modern’ in Modern Vision Centers – dsm magazine - Jun 15, 2026
- Video & Digital Content Creator Healthcare Marketing Job in Tarpon Springs, FL at St. Luke's Cataract and Laser Institute - Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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