Cataract and Laser Center West
Ophthalmology • West Springfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Cataract and Laser Center West is a privately held ambulatory surgery center (ASC) in West Springfield, MA, specializing in advanced cataract surgery and laser eye treatments. The facility hosts over 20 area ophthalmologists and provides outpatient, patient-centered care with state-of-the-art technology. Located at 171 Interstate Dr, West Springfield (HQ) with a second office at the same address, the center operates in the Hospitals and Health Care sector (NAICS 62, 621; SIC 80, 804). Their homepage is cataractandlasercenterwest.com.
Services Offered
Not published.
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Cataract and Laser Center West showing the ophthalmology practice in West Springfield, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1 star (1 review (representative of limited platform feedback))
- US News Best ASCs: High overall patient rating (Not explicitly stated numerically)
Patients praise
- High ratings for clinical outcomes and patient recommendations from some sources
- Professional and caring nursing/support staff reported by some patients
- Successful cataract surgeries with positive visual outcomes for many patients
- Well-oiled routine and efficient atmosphere noted by some post-surgical patients
Common complaints
- Reports of significant medical malpractice involving anesthesia errors leading to permanent vision loss in five patients in 2014
- Lawsuits and settlements resulting from serious surgical injuries
- Complaints regarding long wait times and poor administrative organization
- Criticism of appointment scheduling and management efficiency
"This has got to be the worst run office i have ever seen. Appointments constantly being changed and when you do get an appointment plan on spending the day."
- Yelp User Review"The staff is friendly and top notch and goes out of their way to make you feel comfortable. The doctors did a great job with my surgery. My vision quickly improved with little pain and downtime."
- Patient Review (LocalityBiz)"White, 65, was one of five patients who had surgery at Cataract & Laser Center West in West Springfield on a May morning in 2014, only to discover the next day that the patients could not see out of the eye that had been operated on."
- The Boston GlobeSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Shawn J. Khan Brings Glaucoma Expertise to SightMD Massachusetts' Springfield Location - Oct 24, 2025
- Modern Vision Centers Publishes New Resource on Choosing a - Feb 11, 2026
- How WaveLight Plus Creates A Personalized LASIK Treatment - Apr 13, 2026
- Advancing the ‘Modern’ in Modern Vision Centers – dsm magazine - Jun 15, 2026
- Video & Digital Content Creator Healthcare Marketing Job in Tarpon Springs, FL at St. Luke's Cataract and Laser Institute - Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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