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Care New England Medical Group Infectious Disease clinic

Care New England Medical Group Infectious Disease

Infectious Disease • West Warwick, RI • Since 1951

3.0/5(1,467 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Kent Hospital is a nonprofit, full-service hospital in Warwick, Rhode Island, founded in 1951. It’s the second-largest hospital in Rhode Island and offers comprehensive primary and acute care, including emergency medicine, family/internal medicine, hyperbaric medicine, and gastroenterology. It maintains cardiology services through a clinical affiliation with Brigham and Women’s Hospital and houses a Breast Health Center in collaboration with Women & Infants Hospital. Kent is an affiliate of UNECOM for medical education and is part of Care New England. For RI-related infection care in West Warwick, you may also consider nearby Care New England facilities or Brigham/affiliated centers for specialized infectious disease consults. Contact info: general inquiries at info@kentri.org or phone numbers including (401) 737-7010.

Services Offered

  • Infectious disease consultation
  • Prevention and treatment of infectious diseases
  • Infectious disease clinics

Technology & Equipment

  • infection prevention and control practices
  • latest treatment techniques

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Infectious Diseases Consultation Services at Women & Infants Hospital

Women & Infants Hospital offers one of the nation’s only Women's Infectious Diseases Consult Services, a collaborative service of the hospital’s Department of Obstetrics and Gynecology and the Department of Medicine, as well as the Integrated Program for High-Risk Pregnancy.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare/HCAHPS: 3 out of 5 stars (overall hospital rating) (1,464 (HCAHPS survey))
  • Yelp and Birdeye (third-party sites): Approximately 1.8 to 2.8 stars across different review platforms (139 on Yelp, 627 on Birdeye)
  • Healthgrades (for Dr. Hadeel Zainah, MD): 5 out of 5 stars (3)

Patients praise

  • Positive reviews for specific medical staff and physicians, particularly in infectious disease
  • Staff professionalism and expertise noted in some surgical and care experiences

Common complaints

  • Allegations and settlement regarding failure to provide effective communication for a deaf patient under the ADA
  • Complaints regarding administrative and billing processes
  • Negative experiences reported in the emergency room (long wait times, communication issues)

"I was privileged to have Dr Hadeel Zainah as my caregiver for one week at Kent Hospital. Dr. Zainah was very thorough, knowledgeable and cared about my well-being."

- Healthgrades Review for Dr. Hadeel Zainah

"The billing dept is awful. Keep sending me the repeat billing with the same account number. It seems like the need training."

- Birdeye Review of Kent Hospital

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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