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South County Health clinic

South County Health

Laboratory Services • Westerly, RI • Since 1919

3.4/5(39 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

South County Health is a nonprofit, independent healthcare provider based in Wakefield, Rhode Island (est. 1919). It operates South County Hospital and multiple locations across southern Rhode Island, including Westerly. The system emphasizes innovative treatments and advanced medical technologies and employs about 491 staff with annual revenue in the broad mid‑six figures. For Westerly, South County Health offers laboratory services as part of its integrated care network, with locations and providers across the region, and a recent emphasis on accepting new primary care patients in Narragansett, Warwick, and Westerly.

Services Offered

  • Laboratory Services

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What testing locations are available for outpatient laboratory testing?

South County Health operates outpatient laboratory testing sites throughout Rhode Island. No appointment is necessary for most tests.

How can I contact the Health Information Management department?

Contact the Health Information Management department by filling out the support form on the Patient Portal.

How are test results sent to my doctor?

Fax results to 401-782-9812 or contact the Main Hospital Laboratory at (401) 788-1418 to send your copied results to your doctor.

Awards & Accreditations

  • SCH Awarded $250,000 Grant by Champlin Foundation
  • South County Hospital Receives 'A' for Hospital Safety
  • South County Hospital Receives 5-Star Rating from CMS
  • Caroline Peguero, RN receives DAISY Award
  • Laura Gardiner receives inaugural Petal Award

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Laboratory Testing Westerly): 2.7 out of 5 stars (19 reviews)
  • Birdeye (Express Care Westerly): 4.6 out of 5 stars (10 reviews)
  • Apple Maps (Express Care): 3.4 out of 5 stars (10 reviews)

Patients praise

  • Friendly and welcoming staff in some departments
  • Clean and comfortable facilities
  • Convenient and efficient service reported by some patients

Common complaints

  • Long wait times for tests and appointments
  • Staffing shortages and loss of experienced clinicians
  • Concerns regarding management's leadership and administrative decisions
  • Reports of negative experiences with phlebotomy services and patient care in urgent/emergency settings
  • Perceived lack of support and communication from staff

"Clean, comfortable, quick and efficient."

- Westerly Lab patient feedback

"I went in for blood work and the phlebotomist who took my blood did a number on my arm. I'm a young fit guy with good veins, I've never has an issue before. My arm has been sore and bruised for 3 days."

- Patient review of Westerly phlebotomy services

"South County health is the absolute worst. I’ve had a number of bad experiences. Incompetent and apathetic. The could screw up a cup of water."

- Community member comment regarding South County Health

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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