
Family Medicine Associates
Geriatric Care • Westfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Family Medicine Associates in Westfield, MA provides primary care for adults, including geriatric medicine, chronic disease management, preventive health exams, immunizations, and treatment of minor illnesses and injuries. The practice treats chronic conditions associated with aging and offers telehealth and remote patient monitoring services.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What conditions do you treat in geriatrics?
We treat an array of chronic conditions associated with aging.
Social Media
Photos
Photos published by Family Medicine Associates showing the geriatric care practice in Westfield, MA.






What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Sarah O'Shea): 5.0/5.0 (19 ratings) (18 reviews)
- WebMD (Dr. Roger Beneitone): 4.5/5.0 (42 ratings) (15 reviews)
- Healthgrades (Lynn Mutlu, PA): 4.9/5.0 (26 ratings) (26 reviews)
- Healthgrades (Dr. Thomas Graziano): 3.1/5.0 (14 ratings) (14 ratings)
- BestProsInTown (Baystate Primary Care - Westfield): 1.9/5.0 (28 reviews)
Patients praise
- Providers noted for being attentive, thorough listeners
- Compassionate and professional care from specific practitioners and staff members
- Strong satisfaction with clinical outcomes and treatment planning
- Effective communication from some healthcare providers and their support teams
Common complaints
- Difficulties with administrative communication and appointment scheduling
- Concerns regarding timely referral processing
- Reports of long wait times for appointments and in-office visits
- Inconsistent experiences with front-desk staff responsiveness
"Dr O'Shea and her staff have been an integral part of me losing 80 pounds and getting my diabetes in order. She is so friendly & always listens."
- WebMD"The person who answered the phone seemed completely disinterested in providing any information... Shockingly unprofessional."
- LocalityBiz"Dr Beneitone is the best! He actually listens and addresses all my problems and makes me feel comfortable. He doesn't attribute everything to my anxiety."
- WebMDSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News - Dec 3, 2025
- OrthoMA expands with new location in Wilbraham - Apr 28, 2026
- Lucille Passer, PA - Holyoke Health - Sep 9, 2025
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal - May 3, 2026
- WMass primary care practice enters new partnership to remain independent and viable | New England Public Media - Dec 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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