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Family Medicine Associates clinic

Family Medicine Associates

Geriatric Care • Westfield, MA

3.8/5(101 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Family Medicine Associates in Westfield, MA provides primary care for adults, including geriatric medicine, chronic disease management, preventive health exams, immunizations, and treatment of minor illnesses and injuries. The practice treats chronic conditions associated with aging and offers telehealth and remote patient monitoring services.

Services Offered

  • Primary Care
  • Geriatric Medicine
  • Chronic Care Management
  • Physical Examinations
  • Immunizations
  • Remote Patient Monitoring
  • Telehealth
  • Patient Resources
  • Patient Portal
  • Our Office
  • About Team
  • Reviews
  • FAQ
  • Blog
  • Contact/Location

Team

  • (Not listed), (Not listed) - Geriatric Medicine Team

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What conditions do you treat in geriatrics?

We treat an array of chronic conditions associated with aging.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Sarah O'Shea): 5.0/5.0 (19 ratings) (18 reviews)
  • WebMD (Dr. Roger Beneitone): 4.5/5.0 (42 ratings) (15 reviews)
  • Healthgrades (Lynn Mutlu, PA): 4.9/5.0 (26 ratings) (26 reviews)
  • Healthgrades (Dr. Thomas Graziano): 3.1/5.0 (14 ratings) (14 ratings)
  • BestProsInTown (Baystate Primary Care - Westfield): 1.9/5.0 (28 reviews)

Patients praise

  • Providers noted for being attentive, thorough listeners
  • Compassionate and professional care from specific practitioners and staff members
  • Strong satisfaction with clinical outcomes and treatment planning
  • Effective communication from some healthcare providers and their support teams

Common complaints

  • Difficulties with administrative communication and appointment scheduling
  • Concerns regarding timely referral processing
  • Reports of long wait times for appointments and in-office visits
  • Inconsistent experiences with front-desk staff responsiveness

"Dr O'Shea and her staff have been an integral part of me losing 80 pounds and getting my diabetes in order. She is so friendly & always listens."

- WebMD

"The person who answered the phone seemed completely disinterested in providing any information... Shockingly unprofessional."

- LocalityBiz

"Dr Beneitone is the best! He actually listens and addresses all my problems and makes me feel comfortable. He doesn't attribute everything to my anxiety."

- WebMD

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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