Baystate Primary Care
Internal Medicine • Westfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baystate Primary Care – Westfield is part of James S. Rosenthal, M.D., P.C., a medical practice within Baystate Health in western Massachusetts. The Westfield location is at 115 W Silver St Ste 115, Westfield, MA 01040. The practice offers primary care and specialty services, with online appointment options available. Other office location: 780 Chestnut St, Springfield, MA 01107. The organization is listed under medical practices, focusing on primary care and western Massachusetts providers.
Services Offered
Insurance & Payment
Not published.
Pay My Bill, multiple bill payment options
Languages Spoken
Not published.
FAQs
What are the clinic hours?
- Monday: 8 am - 5 pm - Tuesday: 8 am - 5 pm - Wednesday: 8 am - 5 pm - Thursday: 8 am - 5 pm - Friday: 8 am - 5 pm - Saturday: Closed - Sunday: Closed
Social Media
Photos
Photos published by Baystate Primary Care showing the internal medicine practice in Westfield, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Google (via BestProsInTown): 1.9/5 (28 (BestProsInTown))
Patients praise
- High satisfaction with specific healthcare providers (e.g., Physician Assistants)
- Effective communication from some doctors and nurses
- General cleanliness of facilities
Common complaints
- Long wait times for appointments
- Perceived lack of responsiveness in care settings
- Concerns regarding communication and timely updates
"I had my first appointment that I've waited for over a year at Baystate primary care. I saw Nicole Clemente who is a PA. She was phenomenal. It was worth a..."
- Yelp/MapQuest User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal - May 3, 2026
- Dr. Amanda L. Whitehouse, MD - Internal Medicine Physician in Springfield, MA - Jun 11, 2026
- Orthopedic urgent care clinic opens second location in Wilbraham - AOL - Apr 28, 2026
- Westfield State Expands Summer Learning with Teen U, Baystate Health Partnership - Jul 2, 2026
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News - Dec 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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