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Baystate Convenient Care clinic

Baystate Convenient Care

Urgent Care • Westfield, MA

3.8/5

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Baystate Convenient Care – Westfield is an urgent care clinic at 57 Union Street in Westfield, MA offering same-day, walk-in, and scheduled medical care with extended hours for non-emergency but time-sensitive health concerns. The clinic treats common illnesses and minor injuries including colds, respiratory problems, minor cuts, infections, and sprains, and coordinates with patients' primary care providers after visits.

Services Offered

  • Urgent care
  • Walk-in care
  • Same-day care
  • Scheduled medical care
  • Primary care extension
  • Referral coordination
  • Post-visit PCP communication

Insurance & Payment

Not published.

Multiple bill payment options, Pay My Bill, participate in most insurance programs

Languages Spoken

Not published.

FAQs

What services does Baystate Convenient Care – Westfield offer?

Same-day, walk-in, and scheduled medical care with extended hours; non-emergency but time-sensitive health concerns.

If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, call Convenient Care for medical guidance.

Not an FAQ per se; informational note included in page.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Wheree: 7.6/10 (Not explicitly stated)

Patients praise

  • Friendly and professional staff
  • Quick service and convenience
  • Clean and accessible facility
  • Competent medical practitioners
  • Reasonable costs

Common complaints

  • Occasional frustrations with billing processes
  • Insurance acceptance issues
  • Variability in wait times
  • Administrative misunderstandings

"Many reviewers highlight the friendly and professional staff, emphasizing genuine kindness and competence during visits."

- Wheree

"Other considerations include occasional frustrations with billing processes or insurance acceptance issues noted by some patients."

- Wheree

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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