Palms Medical Group
Primary Care • White Springs, FL • Since 1971
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Palms Medical Group is a nonprofit medical practice network based in High Springs, Florida, founded in 1971. It provides accessible primary care and preventive services across 13 offices in North Florida, including locations in Starke, Live Oak, Lake City, and High Springs. The organization emphasizes same-day scheduling, flexible hours, and bilingual staff. Main contact: hr@palmsmg.org; main phone: 888-730-2374. The HQ address is 23476 W. US Hwy 27, High Springs, FL 32643.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Palms Medical Group showing the primary care practice in White Springs, FL.
What Patients Say
Overall sentiment across review platforms: mixed
- Trustindex: 4.5/5 (High Springs location based on aggregated reviews) (Not explicitly stated aggregate count for HS only, but multiple reviews exist)
- Birdeye: 4.2/5 (333 reviews (Live Oak location))
Patients praise
- Friendly, professional, and knowledgeable medical staff and nurse practitioners
- Clean, modern, and attractive clinic facilities
- Ability to obtain same-day appointments for urgent needs
- Thoroughness in addressing patient questions and concerns
Common complaints
- Difficulties contacting the office by phone and reaching a live person
- Concerns regarding the consistency of referrals and authorizations for specialists
- Long wait times for appointments or at the office
- Specific complaints about front-desk staff conduct or lack of responsiveness
- Frustration over the absence of doctors on-site and reliance on nurse practitioners
"If you want to continually have to chase behind them to get your referrals and authorizations then this is the place for you. You call and they transfer you to another office in another county. ... I’m in immense back pain and have good insurance, I just have a lousy disorganized medical practice. My family and I are going elsewhere."
- Review from Charles Bryan on LocalityBiz"After suspecting a sinus infection, called PMG around 8:45, and was able to set an early same day appointment. The doc was great too! I really enjoy their operation and location."
- Review aggregated on TrustindexSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Palms Medical Group receives Gilchrist County Business of Year award - Feb 23, 2026
- Palms Medical Group thanks patients during Patient Appreciation Week - Alachua Chronicle - Feb 2, 2026
- Alachua County Today - Palms Medical Group Celebrates National Health Center Week - Aug 6, 2025
- Palms Medical Group raises over $4k for breast cancer awareness - Alachua Chronicle - Dec 22, 2025
- Palms Medical Group gives back during back-to-school season - Riverbend News - Aug 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
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