Colonial Behavioral Health
Mental Health • Williamsburg, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Colonial Behavioral Health (CSB) operates two offices in Williamsburg, Virginia (ZIP 23185) and serves as a mental health provider headquartered in Williamsburg. The organization has 16 employees and is active, with recent leadership including CAP® Allison Brody (Campaign Strategy Lead) and Patty Hartigan (Director of Crisis Services). CSB received a 2023 grant from the Virginia Department of Behavioral Health and Developmental Services. The company’s workforce is distributed across Medical, Consulting, Marketing, Administrative, and other departments, with staff spanning roles from Specialists to Directors. Notable alumni destinations include Carelon Behavioral Health, Elevance Health, and various healthcare and military-related facilities. The tech stack includes amp and UPS.
Services Offered
Insurance & Payment
Not published.
Cash, Credit Card
Languages Spoken
Not published.
Social Media
Photos
Photos published by Colonial Behavioral Health showing the mental health practice in Williamsburg, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Merrimac Trail location): 2.37/5 (27 reviews)
- Rehab.com (Child & Adolescent Services): 3/5 (4 reviews)
- Recovered.org (Trustscore): 3.19/5 (Based on limited data)
Patients praise
- Professional staff and counseling services reported by some patients
- Positive staff sentiment regarding agency culture and career advancement opportunities
- High internal consumer satisfaction scores reported by the agency
- Broad range of services for various behavioral health and developmental needs
Common complaints
- Dissatisfaction with case management and care coordination
- Perceived lack of support or help during mental health crises
- Reports of inconsistent communication and scheduling issues
- Complaints regarding specific staff interactions or perceived incompetence
- Employee concerns about micromanagement and workplace environment
"Most of the staff is nice. Especially pharmacy and front desk. Excellent counseling services, professional staff, but they can't prescribe effective psych meds requiring you to find a doc who doesn't coordinate care with them."
- Rehab.com patient review"The worst place to go for anything mental health related. Incompetent staff. Did not offer any help in a mental health crisis situation."
- Rehab.com patient review"CBH has been my work home for just over 10 years... The management team takes the time to get to know the employees and make me feel like I am part of a big CBH family."
- Colonial Behavioral Health employee testimonialSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- News Briefs for Dec. 11 | Williamsburg Yorktown Daily - Dec 11, 2025
- $2 million in federal funding will support a one-stop health center in James City County - Feb 20, 2026
- Colonial Behavioral Health receives $2M for new integrated healthcare campus | WAVY.com - Feb 6, 2026
- Groundbreaking for New Williamsburg Behavioral Health Facility Takes Place on World Suicide Prevention Awareness Day | Williamsburg Yorktown Daily - Sep 11, 2025
- Agency serves 230+ Williamsburg residents for mental health and developmental needs every year - Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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