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Sentara Williamsburg Regional Medical Center

Orthopedics • Williamsburg, VA

4.8/5(575 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Sentara Williamsburg Regional Medical Center in Williamsburg, Virginia provides comprehensive orthopedic treatment including fractures, injuries, joint replacement, pain management, and reconstruction. The center offers specialized services through its Foot & Ankle Center and OrthoJoint Center, along with orthopedic rehabilitation and therapy, plus virtual care options for minor injuries and physical therapy consultations.

Services Offered

  • Orthopedics
  • Spine services
  • Foot and ankle
  • Joint replacement
  • Orthopedic rehabilitation and therapy

Team

  • Matthew A. Hopson - DPM

Insurance & Payment

Not published.

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals / WebMD (Dr. Jeffrey Moore): 3.5/5 (based on 29 ratings) (29)
  • rater8 (Dr. Jonathan Mason): 4.9/5 (based on 546 ratings) (546)

Patients praise

  • High professional competence and surgical success, particularly for spinal procedures
  • Effective communication and detailed explanations of conditions and treatments
  • Compassionate and attentive patient care reported by many patients
  • Positive surgical outcomes and restoration of mobility

Common complaints

  • Perceived poor bedside manner and arrogance with some providers
  • Dissatisfaction with diagnostic processes or perceived lack of follow-up
  • Concerns regarding office management, including scheduling and insurance processes

"Dr. Moore was knowledgeable, kind, and courteous... My hamstring pain has nearly gone!"

- Vitals review for Dr. Jeffrey Moore

"Dr Mason is an excellent surgeon and my spinal fusion was complex... I don’t wake up with the pain I had before the surgery."

- rater8 review for Dr. Jonathan Mason

"Poor bedside manner, brushed me off and never looked back."

- Vitals review for Dr. Jeffrey Moore

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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