Riverside Primary Care New Town
Primary Care • Williamsburg, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Riverside Primary Care New Town in Williamsburg, Virginia offers comprehensive primary care for adults and children, including family medicine, chronic disease management, preventive care, and wellness visits. The practice provides on-site laboratory services, in-office procedures, and electronic health records access through MyChart, with coordination of care through Riverside's network of specialists and hospitalists.
Services Offered
Technology & Equipment
Insurance & Payment
If insurance not on list, caller should confirm acceptance at time of appointment
Pay online, Pay Your Bill Online, Online billing
Languages Spoken
FAQs
What can you do if you develop a cough at midnight?
Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (800) 675-6368.
Social Media
Photos
Photos published by Riverside Primary Care New Town showing the primary care practice in Williamsburg, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- Riverside Health System official website (Press Ganey data): 4.8 (out of 5) for physicians at the location based on aggregated patient surveys (210 ratings for individual providers at the location)
Patients praise
- High quality of care during in-person appointments with some physicians
- Appreciation for the MyChart portal for appointment management and records
- Compassionate and knowledgeable interactions reported by some patients
Common complaints
- Difficulty reaching staff for follow-up and time-sensitive issues
- Concerns regarding aftercare experiences
- Reports of dismissive or unprofessional bedside manner from some staff members
- Frustration with administrative or check-in processes
Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Former Smithfield Rite Aid building to reopen Dec. 15 as Riv... - Dec 11, 2025
- Dr. Wai Wai Lin, MD - Endocrinologist in Williamsburg, VA - May 10, 2026
- Riverside Health Announces Leadership Transition at Riverside Doctors’ Hospital Williamsburg | Williamsburg Yorktown Daily - Mar 13, 2026
- In a system built on speed, this couple is slowing medicine down - Oct 2, 2025
- Donations power tech upgrade at Olde Towne Medical after breach | Williamsburg Yorktown Daily - May 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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