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The Ayer Neuroscience Institute clinic

The Ayer Neuroscience Institute

Neurology • Willimantic, CT

2.2/5(3 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- NEUROLOGICAL GROUP, P.C. is a private medical practice in New London, CT, with a focus on neurology services within Hartford HealthCare’s network. - They have 4 offices in the U.S. (all in New London, CT), and operate under the broader Hartford HealthCare system, which offers walk-in, urgent, and virtual care. - Financials show annual revenue around $24.6M; a very small local neurology group (3 employees) with links to nearby institutions (e.g., Epoch Sleep Disorders Center, The William W. Backus Hospital). - Contact: 860-886-1433 or 860-443-1891; email info@neurogroupnl.com; website neurogroupnl.com. Assessment relative to query: - The Ayer Neuroscience Institute – Neurosurgery near Willimantic is not directly described here. This page pertains to Neurological Group, P.C. in New London within Hartford HealthCare, not specifically to Ayer Neuroscience Institute or Willimantic-based neurosurgery.

Services Offered

  • Neurology
  • Neurosurgery

Technology & Equipment

  • Neuroscience
  • Neuroimaging (implied by neurosurgery/neuroscience focus)

Team

  • Hornyak, Mark John, MD - Neurosurgery

Insurance & Payment

  • WellCare of Connecticut, Inc.
  • United Healthcare
  • Senior Whole Health
  • Private Health Care Systems, Inc.
  • Prime Health Services
  • Oxford Health Plans
  • One Health Plan/ Great-West Healthcare
  • Northeast Health Direct
  • Multiplan
  • Healthy Connecticut
  • Health New England
  • Health Direct
  • Health Connecticut
  • Focus
  • First Health Group Corp.
  • Evercare
  • Essence Healthcare
  • Coventry
  • Corvel
  • Connecticare Medicare
  • Connecticare Commercial
  • Connecticare
  • Community Health Network of Connecticut, Inc.
  • Colonial Cooperative Care
  • Cigna Healthcare
  • CarePartners of Connecticut
  • BCBS Medicare
  • Anthem
  • Aetna

Languages Spoken

Not published.

FAQs

What are the services offered at this location?

Spine Surgery, Neurosurgery, and other neurology-related services.

What is the emergency contact number?

In an emergency, call 911.

What is the clinic's address?

5 Founders Street Suite 100 Willimantic, CT 06226

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hartford HealthCare Medical Group / Hartford Hospital websites: 5 out of 5 stars (for specific neurosurgery providers) (N/A (individual provider ratings))
  • Birdeye (specific to Seizure and Epilepsy Clinic): 1.3 out of 5 stars (3 reviews)

Patients praise

  • High star ratings for individual specialists at the institute
  • Collaborative approach to care involving multi-disciplinary team reviews
  • Verified patient satisfaction for specific neurosurgery providers

Common complaints

  • Concerns regarding administrative staff responsiveness and communication
  • Difficulty with appointment scheduling and pre-authorization processes
  • Reports of unprofessional staff behavior in office settings
  • Perception of staff being overloaded

"Administrative staff is not good here. When they say they will call me back, they rarely do. I call them back. I suggest that for any new patients here. Be proactive in calling them. Do not wait for them to call you."

- Birdeye user review

"Very bad service. They don't pick up the calls and fumbled my orders for CT scans and did not get the required pre-auths on time. Seems the doctors and assistants are over-loaded all the time."

- Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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