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Carlson Procare Physical Therapy clinic

Carlson Procare Physical Therapy

Physical Therapy • Windham, CT • Since 1983

3.0/5(8 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Carlson ProCare offers physical therapy and wellness services across eight Connecticut locations, including Willimantic. The Willimantic office provides various physical therapy modalities and therapies, with Carlson ProCare serving Windham County residents for orthopedic rehabilitation, sports rehabilitation, vestibular therapy, postoperative therapy, and related wellness services. The company emphasizes a long-standing presence (over 30 years) in CT and operates a Willimantic location among its eight CT offices.

Services Offered

  • Physical therapy
  • Sports rehabilitation
  • Balance and vestibular therapy
  • Neubie E-Stim technology
  • Manual therapy
  • Individualized exercise programs

Technology & Equipment

  • Neubie E-Stim technology

Insurance & Payment

Not published.

Credit/debit, Insurance/Billing

Languages Spoken

  • English

Awards & Accreditations

  • Over 850 Five-Star Google Reviews

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google My Business: 3/5 (Windham Hospital/Hartford HealthCare Rehabilitation Network) (8 (Google My Business))
  • Healthgrades: 4.2 stars (average for the area) (78 specialists/listings)
  • Carlson ProCare (self-reported): Not explicitly numbered, but claims over 850 five-star reviews (850+)

Patients praise

  • Knowledgeable and compassionate physical therapists
  • Professional and welcoming atmosphere at certain locations
  • Effective and helpful rehabilitation plans
  • High volume of positive reviews at private clinics like Carlson ProCare

Common complaints

  • Difficulty scheduling recurring appointments or long wait times between sessions
  • Issues with billing and charges for short sessions
  • Complaints about unprofessional or rude administrative/reception staff
  • Occasional reports of feeling ignored or receiving impersonal care

"The physical therapists and staff are wonderful. The problem is, and it is big, that you can schedule your 1st appointment and then may not get s an another for 2-3 weeks."

- Hartford HealthCare Rehabilitation Network Patient Review

"Although I had more than one physical therapist, they all knew my therapy plan and were compassionate, knowledgeable and willing to listen to my input."

- Carlson ProCare Patient Review

"Watch out for their billing. Will add as many charge codes as possible using the minimum time for the code."

- Windham Hospital Rehabilitation Network Patient Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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