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Non-Emergency Medical Transportation clinic

Non-Emergency Medical Transportation

Ambulance Services • Window Rock, AZ

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Non-Emergency Medical Transportation (NEMT) Program

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the requirements for NEMT vehicles and drivers?

- Navajo Nation Business License and Certification of Incorporation- Current Liability Insurance and vehicle registration for all NEMT vehicles- Driver licenses, driving records, and criminal background checks- Drug test records, First Aid, and CPR certification for all drivers- HIPAA policy, complaint contact information, and required program policies

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (local search results): Generally positive user sentiment in isolated anecdotal reports (e.g., mention of great drivers) (Not available/aggregated public rating count found)

Patients praise

  • Ongoing efforts by the Navajo Department of Health to strengthen regulatory oversight and safety standards
  • Requirements for driver certifications, including CPR, First Aid, and defensive driving
  • Mandatory vehicle inspections and insurance verification for permitted providers
  • Provision of essential access to healthcare for elders and vulnerable community members in rural areas

Common complaints

  • Concerns regarding reckless driving by NEMT operators
  • Reports of poorly maintained transport vehicles
  • Allegations of companies operating without proper insurance or bonding
  • History of complaints about potential billing fraud and lack of accountability
  • Difficulty in enforcing tribal regulations across vast, rural areas

"A year ago, after a rash of complaints about non-emergency transport services on the reservation, the Navajo Nation Department of Health implemented strict new rules for such companies."

- Navajo Times

"NDOH is committed to ensuring transportation providers operate safely and in full compliance with regulations that protect our people. Access to reliable transportation is essential to improving health outcomes..."

- Navajo Nation Office of the President and Vice President

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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