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Community Care Alliance clinic

Community Care Alliance

Behavioral Health • Woonsocket, RI • Since 1891 • 1 (Woonsocket, RI based on provided address) locations

3.6/5(114 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

CCBHC - Community Care Alliance (Woonsocket, RI) is a long-established nonprofit human services organization (founded 1891) operating as a unified agency that integrates resources and programs to support individuals, families, and the broader community. Headquartered in Woonsocket, RI, it serves through 9 offices in the U.S. and has a presence in Australia and Canada. The agency focuses on mental health, emotional well-being, and behavioral supports, aligning with nonprofit management in the human services sector. Key details: private nonprofit, 209 employees, annual revenue around $3.9M, SIC/NAICS codes 80/809 and 62/621, contact via info@communitycareri.org or 401-235-7120. Addresses in Woonsocket include HQ at 800 Clinton Street and multiple Woonsocket locations.

Services Offered

  • Mental health supports
  • Substance use treatment
  • Crisis services
  • 24/7 emergency/crisis line
  • Walk-in intake services
  • CCBHC certification-based behavioral health care

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Do you need health insurance to access services at a CCBHC?

No. You do not need health insurance to access services.

Do I need to make an appointment to go to a CCBHC?

Walk-In Hours are available; you may also make an appointment over the phone by calling 401-235-7121.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (general CCA): 3.6/5 (95 reviews)
  • Rehab.com (John Cummings Way location): 3.1/5 (10 reviews)
  • Birdeye (Family Support Center): 4.4/5 (9 reviews)

Patients praise

  • Appreciation for specific helpful staff members and case managers
  • Helpfulness of the Family Support Center for basic needs like food, clothing, and housing referrals
  • Satisfaction with some medical and clinical services (IOP, doctors, nurses)
  • Value as a resource for those in critical need of shelter or support services

Common complaints

  • Rudeness and unprofessional behavior from administrative/phone staff
  • Dissatisfaction with case management effectiveness and resources provided
  • Concerns regarding perceived systemic bias or poor treatment of vulnerable populations
  • Communication issues between departments and staff, as well as with patients
  • Occasional complaints about shelter rules and safety environment

"The secretary that answers the phone is horrifically rude. She always has an additude every time I call there."

- LocalityBiz review

"The Family Support Center part of CCA is great at aiding with food, clothes, rental and gas assistance, and referrals to other sources."

- Birdeye review

"I went to CCA for case management and was paired with Amanda as a CW. Ultimately CCA has done very little for me besides validate the progress /I/ made without their help."

- Rehab.com review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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