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UMass Memorial Health clinic

UMass Memorial Health

Geriatrics • Worcester, MA

3.2/5(29 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

UMass Memorial Medical Group - Lincoln Street Geriatrics in Worcester, MA provides geriatric medicine and primary care for older adults. Geriatricians deliver comprehensive assessments, manage common age-related conditions, adjust medications to prevent interactions, coordinate specialist referrals, and arrange supportive services including physical therapy, social work, and palliative care. The clinic works with an extended team including dietitians, pharmacists, and other specialists, with some services available via virtual visits.

Services Offered

  • Geriatric Medicine
  • Primary Care

Team

  • Geriatric Medicine Providers, Geriatricians (medical doctors with residency in internal or family medicine and a fellowship in geriatric medicine) - Geriatrics clinicians

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What is geriatric medicine?

Geriatricians are medical doctors with specialized training to address health needs of older adults.

What services do geriatric medicine providers offer?

Care from geriatric medicine providers starts with a comprehensive assessment, evaluating current health concerns, screening and risk assessments for issues common in older adults, and developing a personalized care plan.

What steps are taken to create a care plan?

The plan includes diagnosing common medical issues and prescribing therapies, adjusting medications to prevent interactions and side effects, referral to other specialists, arranging at-home care if needed, engaging social workers, coordinating supportive therapies (physical/occupational therapy), potential higher level of care referrals (assisted living/rehabilitation), and collaboration with palliative medicine for pain management and advanced directive planning.

What team is involved in care?

All providers within the UMass Memorial provider network, including extended team members like dietitians, pharmacists, speech pathologists, psychologists, and hearing specialists.

Are geriatric services available via virtual visits?

Some services may be available through virtual visits.

Where are the geriatrics providers located?

Geriatricians are available throughout Central Massachusetts; specific locations include UMass Memorial Medical Group - Lincoln Street Geriatrics in Worcester.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 4.2/5 (10)
  • WebMD: 5.0/5 (1)
  • RateMDs: 2.7/5 (17)
  • EverydayHealth: 1.0/5 (1)

Patients praise

  • Knowledgeable, thorough, and compassionate care
  • Strong focus on patient-centered, individualized care plans
  • Effective communication and explanation of conditions
  • Supportive and patient-oriented office environments for some providers

Common complaints

  • Long wait times in office
  • Perceived disorganization and staff turnover
  • Difficulty in scheduling or being seen promptly
  • Concerns regarding staff attentiveness or communication

"Dr.Glenn Randall is the Best Geriatric doctor in the WORLD ...His kindness , Knowledge , and his personal touch of caring that we as a family live as long and Healthy as possible are Second to None..."

- WebMD

"Dr Carter went from being the best doctor I have had to the worst over the past 3 yrs...overbooked, not listening or answering questions, pushing meds rather than tests/referrals...Extremely disorganized."

- RateMDs

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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