Sweetser
Mental Health • York, ME • Since 1828
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Sweetser is a Maine-based nonprofit behavioral health provider offering evidence-based clinical treatment, support, and recovery services for children, families, and adults across a statewide network. Headquartered in Saco, ME (founded 1828), Sweetser operates 4 offices nationwide and provides community-based mental health, recovery, and educational programs. Contact: Promise Line at 1-800-434-3000.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
FAQs
What are your contact options for services?
You can call the PromiseLine at 1-800-434-3000 or text/call 988 in crisis; Chat With Us and other contact options are available via the Sweetser site.
Social Media
Photos
Photos published by Sweetser showing the mental health practice in York, ME.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7 out of 5 stars (3 reviews)
Patients praise
- Some patients describe staff as friendly, understanding, and nurturing
- Reports of positive experiences with specific providers at certain locations
Common complaints
- Reports of unprofessional conduct by staff
- Difficulties with intake and scheduling processes
- Allegations of poor communication and inconsistent care information
- Concerns regarding administrative errors such as lost paperwork
"Trying to get help is jumping through hoops and this place was awful."
- LocalityBiz review for Sweetser Sanford location"I have no words to properly describe how deplorably they treat their disabled clients."
- LocalityBiz review for Sweetser Sanford location"Friendly understanding and nurturing people"
- LocalityBiz review for Sweetser York locationSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- When a mental health crisis strikes, help can now come directly to the front door - Mar 9, 2026
- Sweetser: An era of expansion to give more hope and healing to Maine families - Sep 1, 2025
- Maine health providers forge partnerships to sustain services - Jul 6, 2026
- Maine's 1st youth psychiatric facility planned for Saco - Mar 27, 2026
- Sweetser breaks ground on $7.9M youth psychiatric residential treatment facility - Jun 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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