Genesis FirstCare-North
Urgent Care • Zanesville, OH • Since 1901
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Genesis FirstCare—North Zanesville is part of Genesis Healthcare System, a nonprofit integrated health system based in Zanesville, Ohio. Genesis operates a network of hospitals, outpatient centers, and specialized services (including heart and vascular, orthopedics, cancer care, women's & children’s, emergency & trauma, neuroscience, lung care, and hospice) across Southeastern Ohio. The system includes Genesis Hospital in Zanesville and multiple clinics and centers of excellence, with an emphasis on community-based care and a large physician network. For North Zanesville location specifics, Genesis’ overall footprint lists two U.S. offices (HQ at 2951 Maple Ave, Zanesville) and Centric outpatient/center services across the region. Contact: main line (740) 454-4000 or (800) 322-4762.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What services does FirstCare-North provide?
FirstCare only treats illnesses and injuries that need prompt attention but are not life-threatening.
Awards & Accreditations
Social Media
Photos
Photos published by Genesis FirstCare-North showing the urgent care practice in Zanesville, OH.
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 1.3 stars (for Genesis Healthcare corporate entity) (1 review and 23 complaints (aggregated))
- Birdeye: 2.3 stars (for Genesis FirstCare-South) (26 reviews)
Patients praise
- Convenient urgent care for non-emergency conditions
- Extended hours and weekend availability
- No appointment necessary (walk-in)
- Integration with patient health systems like MyChart
Common complaints
- Long wait times
- Dissatisfaction with customer service and staff friendliness
- Concerns regarding billing and cost transparency
- Perception of limited or inadequate care for certain conditions
"When they continously say we don't treat that here...go to the hospital!! After the home health nurse said to take a sample there! Pretty useless if you ask me!"
- Birdeye (Genesis FirstCare-South review)"the lady at the counter not friendly or welcoming at all...that being said my EOB for this visit was charged $402.00"
- Birdeye (Genesis FirstCare-South review)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Alex Kemei joins Genesis Primary Care in Zanesville - Oct 5, 2025
- Genesis HealthCare System opens new primary care practice in Shawnee | APG State News | crescent-news.com - Apr 15, 2026
- Genesis Healthcare holds ribbon cutting for new facility | Hocking Perry | athensmessenger.com - Jun 10, 2026
- Genesis building new healthcare clinic at Eastpointe Business Park - Feb 9, 2026
- Genesis opens youth crisis stabilization unit for ages 10-17 in Southeastern Ohio - Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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