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ATI Physical Therapy clinic

ATI Physical Therapy

Physical Therapy • Amherst, MA • Since 1996 • 850+ clinics (nationwide) locations

4.9/5(151 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

ATI Physical Therapy is a privately held wellness and physical therapy provider offering in-clinic, online, and hybrid therapy options to help patients recover and improve mobility. Founded in 1996 and headquartered in Downers Grove, IL, ATI operates in the US (with several Bolingbrook/Downers Grove locations) and internationally across 8 countries. Services include personalized care plans and outcomes-focused therapy delivered by a large network of clinicians (over 3,200 employees). Contact options include toll-free numbers and a website at atipt.com. The Amherst, MA address (101 University Dr) is not listed among ATI’s primary U.S. locations in the provided extract.

Services Offered

  • Physical Therapy
  • Sports Medicine
  • Rehabilitation
  • Physical Therapist services

Insurance & Payment

Not published.

Insurance accepted; ATI provides insurance verification before first visit. See insurance/billing info on site.

Languages Spoken

Not published.

Current Offers

First visit evaluation and treatment

FAQs

What to expect when visiting the clinic at 101 University Dr?

Your first visit will last approximately one hour and include a comprehensive evaluation and applicable treatment administered by a licensed therapist. The therapist will review your medical history, diagnostic tests, and recent events contributing to your condition, assess your functional deficits, pain level, posture, flexibility, strength, balance, and endurance. A personalized treatment plan and recovery expectations will be explained, along with a commitment letter.

Do you verify insurance benefits before treatment?

Yes, ATI verifies insurance benefits before first visit.

How much does physical therapy cost?

The cost varies depending on your diagnosis, treatment plan, and insurance coverage. The clinic will verify your insurance benefits before your first visit.

What insurance plans are accepted?

ATI collaborates with numerous major insurance carriers. A full list of in-network plans can be viewed on their insurance page. The billing team can verify your benefits before treatment.

Are there options to make care more affordable?

Yes, patients can set up interest-free payment plans, and discounts may be available for financial hardship.

Can I do physical therapy virtually?

Yes, ATI offers online physical therapy options that can be accessed via mobile phone or laptop with an internet connection.

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • befithealthclubs.com (aggregate): 4.9 out of 5 stars (151 reviews)

Patients praise

  • Professional, knowledgeable, and friendly staff
  • Effective treatment and recovery outcomes
  • Clean and well-maintained facilities
  • Welcoming and encouraging environment
  • Efficient scheduling

Common complaints

  • Billing disputes and erroneous charges
  • Difficulties with corporate customer service and call centers

"ATI in Amherst is awesome. Very professional and personable therapists, knowledgeable and encouraging. I recovered in a few weeks..."

- LocalityBiz Review

"ATI Physical Therapy has a complete lack of customer service. It's call center is overseas and it's general mailbox... is useless... They started overbilling me..."

- Better Business Bureau (Corporate-wide complaint)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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