University Health Services
Physical Therapy • Amherst, MA • Since 1973
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- The UMass Amherst School of Public Health & Health Sciences is a higher education institution in Amherst, MA (founded 1973) focused on education and research to improve public health and quality of life. - Programs and areas include health sciences disciplines such as physical therapy-related fields (e.g., rehabilitation, kinesiology, exercise health), biostatistics, epidemiology, community health education, health policy, environmental health, and online MPH/graduate certificates. - The school emphasizes clinical and outreach programs, partnerships, and student-faculty-alumni connections, with faculty working on obesity, diabetes prevention, women’s health, global health, aging, and healthy living. - Notable backdrop: the school employs around 64 staff and is part of the UMass Amherst ecosystem, providing pathways to degrees and professional training in health sciences. Consider checking the UMass Amherst Kinesiology or Physical Therapy-related pages, or contact University Health Services for PT-specific services.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What is physical therapy?
Physical therapy reduces pain and restores function; starting with a referral from a medical provider.
What happens at the first visit?
At your first visit, you’ll meet with a physical therapist for an evaluation. You’ll be asked about your pain and any other trouble areas, and do some simple tests. The therapist then creates a treatment plan to help you achieve your goals.
Do I need a referral to begin physical therapy?
Yes, you’ll need a referral from your medical provider to begin physical therapy. Referrals can be faxed to (413) 577-3225. Then call (413) 577-5158 for an appointment.
Where is the Physical Therapy clinic located on campus?
There are two convenient locations: UHS and Boyden Gymnasium (Boyden Gym Satellite Clinic).
Social Media
Photos
Photos published by University Health Services showing the physical therapy practice in Amherst, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Public aggregator (e.g., Toprated Business): 3.2 out of 5 stars (aggregated public data) (144 reviews)
- UHS Internal Patient Experience Survey: 4.55 out of 5 stars (internal survey) (1,255 responses (example semester data))
Patients praise
- Generally positive ratings in internal patient experience surveys (e.g., 4.55/5 average)
- High recommendation rate (e.g., 93%) among survey respondents
- Convenience of on-campus locations, including two PT sites
Common complaints
- Long wait times for appointments and walk-in services
- Frustration with virtual waiting room systems
- Concerns regarding the accuracy and seriousness with which health issues are treated by some providers
- Occasional negative experiences with provider interactions and misdiagnosis reporting
"One of the most common complaints given by students regarding UHS is the wait times in the walk-in clinic, and issues with the virtual waiting room system."
- Massachusetts Daily Collegian"It’s just really frustrating and really terrible to be sick when you’re in college because you don’t have anybody to take care of you or help you."
- Student testimonial in Massachusetts Daily CollegianSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- UHS for UMass Employees : University Health Services - Dec 15, 2025
- News : University Health Services - UMass Amherst - Dec 1, 2025
- Patient Rights, Responsibilities & Privacy : University Health Services - Jun 9, 2026
- University Health Services - LinkedIn - Sep 26, 2025
- Department of Population & Public Health : University Health Services : UMass Amherst - Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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