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The Centers clinic

The Centers

Primary Care • Cleveland, OH • Since 1900

3.3/5(120 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

The Centers' H.O.P.E. Campus (formerly Cleveland Christian Home) is a Cleveland-based nonprofit in the mental health care sector, founded in 1900. It provides a continuum of care for youth, including trauma-informed community-based services and residential treatment for adolescent boys with severe emotional/behavioral issues, as part of a partnership with Cuyahoga County. The campus focuses on Healing, Optimism, Partnership, and Enrichment, offering comprehensive evaluations prior to long-term placement. Headquarters and multiple offices are located in Cleveland, OH. Annual revenue around $25.5M; about 18 employees; services reach roughly 500 children and families annually. Contact: info@cchome.org; phone 216-416-4277. Website: thecentersohio.org.

Services Offered

  • primary care
  • general check-ups
  • physicals
  • sick and walk-in appointments
  • chronic disease management
  • Chronic Care Management
  • HIV screening, prevention & treatment
  • pharmacy & medication management
  • vaccines & flu shots
  • well visits
  • women's health
  • patient navigation
  • behavioral health
  • pharmacy
  • and more

Team

  • Adriana Whelan - Provider
  • Christina Jackson - Provider
  • Dr. Brittney Kittrell - Provider

Insurance & Payment

  • wide range of insurance
  • Medicaid

We accept a wide range of insurance and Medicaid for services and accept patients. If you don’t have dental coverage or are uninsured, we have a flexible and affordable sliding fee scale for all offerings.

sliding fee scale, insurance, Medicaid, uninsured

Languages Spoken

  • English

Pricing

  • Affordable care for all
  • sliding fee scale for all offerings

Current Offers

Sliding fee scale

FAQs

What services are offered in primary care?

General check-ups, physicals, sick and walk-in appointments, chronic disease management, and more.

What services are offered at the primary care clinic?

General check-ups, physicals, sick and walk-in appointments, and chronic disease management, and more.

How can I get started with services?

Call us at 216-325-WELL to get started.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.3 out of 5 stars (120 reviews)

Patients praise

  • Some patients report caring, professional, and empathetic providers
  • Appreciation for the integrated, holistic model of care (physical and behavioral health)
  • Accessibility for diverse populations through a sliding fee scale and FQHC status
  • Helpfulness of the integrated services in a one-stop setting

Common complaints

  • Reports of unprofessional or disorganized staff conduct
  • Complaints regarding poor communication and follow-up on patient needs
  • Concerns about care coordination and patient advocacy for disabled individuals
  • Allegations of neglect or improper treatment advice regarding medications
  • Instances of rude customer service, particularly in pharmacy interactions

"Great staff very attentive to their patients"

- Rehab.com review

"They will lie to you about medicine tell you they don’t have side affects that they do actually have and tell you that medicine treats something it doesn’t."

- Loc8NearMe review

"But The Centers is more than a medical practice, it is a community… a family of caring, knowledgeable, empathetic, and professional providers."

- The Centers Impact Report testimony

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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