Get Primary Care | Cleveland Clinic
Primary Care • Cleveland, OH
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
The page describes Cleveland Family Physicians as a primary care-focused group within the Cleveland Clinic network. It notes that the Lakewood Family Health Center offers comprehensive primary care services, including obstetrics, pediatrics, geriatrics, and behavioral health counseling for adults and children. The organization is listed as aHigher Education company with headquarters in Weston, Florida, and operates two offices in the United States: Weston, FL (HQ) and Kingsport, TN. Contact numbers provided: 800.223.2273 and 216.237.5500. Key categories include healthcare, geriatrics, behavioral health counseling, primary care services, obstetrics, and pediatrics.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Get Primary Care | Cleveland Clinic showing the primary care practice in Cleveland, OH.
What Patients Say
Overall sentiment across review platforms: mixed
- Third-party review sites (Trustpilot, Birdeye): Generally low ratings on third-party aggregate platforms (e.g., 3.4/5 on Birdeye; significant negative sentiment on Trustpilot) (Varies by platform (e.g., 33 reviews on Birdeye, 208 on Trustpilot))
- Official Cleveland Clinic provider profiles: Consistently high ratings for individual providers (e.g., 4.8-5.0/5) (Varies widely per provider (e.g., 20-550+ ratings per doctor))
Patients praise
- High satisfaction with specific individual physicians, often praised for being attentive, compassionate, and excellent listeners
- Many primary care providers receive high ratings (often 4.8-5.0 out of 5) on the official Cleveland Clinic website
- Patients often feel comfortable, heard, and respected by their specific primary care doctors
- Appreciation for clear communication and thoroughness from highly-rated doctors
Common complaints
- Frustration with billing practices, including unexpected charges for brief visits
- Difficulties with appointment scheduling, cancellations, and long wait times
- Negative reports about customer service, including perceived rudeness, lack of empathy, and poor communication from staff
- Perceived lack of follow-up and disorganized coordination of care
- Isolated reports of feeling treated as "just a number" rather than a patient
"I'm fearful of disclosing any medical concerns to my physician moving forward, on the off chance she is charged once again."
- News 5 Cleveland article regarding billing for a 10-minute visit"Dr Jain is the BEST doctor I have ever had because she listens to me and remembers personal things we have talked about without sticking her nose in the computer during our visit."
- Patient review on Cleveland Clinic provider profileSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Amazon One Medical Opens First Primary Care Office in Northeast Ohio with Cleveland Clinic - Oct 29, 2025
- Dr. Stacey Jolly, MD - Cleveland, OH - Internal Medicine - Request Appointment - Jun 5, 2026
- Dr. T. Colin Killeen , DO - Cleveland, OH - Internal Medicine - Request Appointment - Jun 19, 2026
- Dr. Kevin Christopher, MD - Rocky River, OH - Family Medicine - Request Appointment - Jun 30, 2026
- Ursula Jackson, CNP - E Cleveland, OH - Internal Medicine - Request Appointment - Jun 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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